The property has a prime location in Velachery, close to public transport and food joints. While some guests appreciated the spacious, clean rooms and friendly staff, many reported serious issues, such as additional unexpected charges and lack of maintenance. Several reviews highlighted poor service, unavailability of booked rooms, and hygiene concerns. Access to the property can be tricky, especially during rains, with bad roads causing inconvenience. Overall, experiences seem mixed with significant dissatisfaction from various guests.