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Review Of Meridian Hotel & Banquet

Vesu, Surat | 5.7 km drive to Surat International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    169 Ratings, 77 Reviews

    excellent
    24%
    very good
    19%
    average
    24%
    poor
    15%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 3
    • 5
    • 3
    • 1
    • 2
    • 2
    • 2
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness2.4
    • Food3.2
    • Value For Money3.0
    • Facilities3.2
    • Child Friendliness3.0
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    Review Summary

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    The property has a good location, and some guests appreciate the helpfulness of the staff. However, many have voiced serious issues like dirty rooms and bathrooms, broken appliances, and poor hygiene. Facilities such as AC, hot water, and basic amenities are often reported as inadequate. Dining options are limited, adding to the frustration of the stay.

    Sort by:

    Positive first
    3.0

    Good room at economic price but service was not satisfactory

    snehal r.business

    brakfast is complimentary but it's not served hot and fresh, even things like alu ka paratha is not hot to eat and house keeping was dissatisfying, I stayed there for 5 days and could not find the room cleaned every day, they only use to clean the washroom and leave.

    Travel Month: Sep 2025

    Room: DELUXE ROOM

    1.0

    Terrible Stay

    divyesh t.

    Worst property I have ever stayed rooms are filthy stinking linens are bad ac doesn't work hospitality level -100 worst place ever stayed

    Travel Month: Sep 2025

    Room: DELUXE ROOM

    1.0

    Bad experience

    rohit b.solo

    AC was not working... Restaurant not available... don't like it...plates not clean ....feeling like a lodge.

    Travel Month: Aug 2025

    Room: SUPER DELUXE

    2.0

    TERRIBLE STAY CANT FORGET EVER

    family

    I stayed here for a night over here... it was terrible. Bedsheets and blankets and we're not clean at all may be used.. In bathroom flush not working. Dirty bathroom with a dirty Bucket... In washbasin only hot water was there.. Door lock was not working so could not sleep overnight as it is situated a mall.. which was closed. .. No facilities were there .. not value for money.

    Travel Month: Aug 2025

    Room: DELUXE ROOM

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    2.0

    Will give half star

    amit p.couple

    experience was very bad due to lack of facility poor bathroom poor room service also no wifi no food

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    3.0

    Average Stay

    sumit g.family with 1 kid

    Property is well located, Breakfast was also ok. But the rooms n facilities were not upto the mark.. Cable TV not working. Poor ventilation in the room. Staff was very kind to help around.. So an average stay.. Will not considered to stay there again ..

    Travel Month: Jul 2025

    Room: EXECUTIVE ROOM

    4.0

    Good Stay

    kailash t.

    The worst part was the bathroom, all upper duct was open ..foul smell was coming.. not happy..had changed few ..rooms..AC was not proper.. water was coming.. very bad experience......

    Travel Month: Jul 2025

    Room: DELUXE ROOM

    3.0

    Average Stay

    jayesh n.

    Ginger vastrapur was good by location but rooms where not clean or decorated , service was poor , and was too noisy , over all experience was bad , would avoid stay at ginger vastrapur atleast

    Travel Month: May 2025

    Room: DELUXE ROOM

    1.0

    Terrible Stay

    rohan s.

    Very dirty toilet & walls having fungus just at entrance May be toilet towels are very old and white become greyish Actually forgotten to take pictures otherwise would be really eye opener for everyone

    Travel Month: May 2025

    Room: DELUXE ROOM

    1.0

    Terrible Stay

    pankaj u.

    No food No hot water for drinking No restaurant No cleaning

    Travel Month: Apr 2025 (3-Night Stay)

    Room: DELUXE ROOM

    2.0

    Poor Stay

    ss p.couple

    room wasn't well as per the value.. ac water leaking issue.. over all not worth when you spending more than 1500.

    Travel Month: Apr 2025

    Room: DELUXE ROOM

    1.0

    Terrible Stay

    chandra k.family with 1 kid

    Poor services . Staffs are not so responsible. Laundary services not available. Carelessness attitude of Staffs. Food services are not so level as infrastructure available .

    Travel Month: Mar 2025

    Room: SUPER DELUXE

    2.0

    Poor Stay

    prakash k.loyalty-iconsolo

    Worst service of Hotel, No water in Flush, No attention even after reaching at 8.00 P.M.,,,, after one hour of struggling with Receptionist,, could got change Room,,,, Can't be classified as star in any way...

    Travel Month: Feb 2025

    Room: DELUXE ROOM

    3.0

    Not recommended for business travellers

    dishank p.business

    Bathroom was stinking badand room interior need renovation . Furniture need to replaced or repaired. As per location hotel looks for day use not for business class stay . Staff all the time sleep on desk ..I have asked for invoice copy still not received every day new excuses.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: DELUXE ROOM

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    1.0

    Terrible Stay

    priti s.

    It's not a le meridien hotel, it is an ordinary hotel and i don't how come they are claiming it as 3 star hotel it's not at all a good hotel for the family no good room service breakfast was okay and other customers were also complaining about the same

    Travel Month: Dec 2024

    Room: SUPER DELUXE

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    5.0

    Excellent Stay

    ashutosh p.loyalty-iconbusiness

    I arrived late at night. Clean and neat room was provided with all the basic facility and supported for late check out as well. It was a really a great experience.

    Travel Month: Nov 2024

    Room: DELUXE ROOM

    Meridian Hotel & Banquet has replied on Thu Dec 05 06:24:23 IST 2024

    Thnx sir do come again

    3.0

    Average Stay

    saurav k.loyalty-icon

    The hotel is average. Deluxe are not so good. There is no inside restaurant at this hotel. You will get veg breakfast. Non veg breakfast is not available. I don't have any photos

    Travel Month: Nov 2024

    Room: DELUXE ROOM

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    Meridian Hotel & Banquet has replied on Thu Dec 05 06:28:47 IST 2024

    Regarding rooms we will look into the matter but Regarding restaurant facility we have already mentioned that food facility is not available , and its a veg restaurant

    4.0

    Breakfast intimation

    saurabh v.solo

    Property's, location, amenities & services are good but, i am selected a room with breakfast services but they are not inform to us that do your breakfast on time that is why i miss my 2 days breakfast.

    Travel Month: Oct 2024

    Room: DELUXE ROOM

    Meridian Hotel & Banquet has replied on Mon Nov 11 17:03:21 IST 2024

    Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

    5.0

    Excellent Stay

    vaibhav.

    Fantastic hotel in this range

    Travel Month: Oct 2024

    Room: EXECUTIVE ROOM

    Meridian Hotel & Banquet has replied on Mon Nov 11 17:04:30 IST 2024

    Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

    1.0

    Terrible Stay

    pushti g.loyalty-icon

    Complain. Customer care. Help desk. Hi

    Travel Month: Oct 2024

    Room: EXECUTIVE ROOM

    Meridian Hotel & Banquet has replied on Mon Nov 11 17:00:32 IST 2024

    Dear Guest, We have noted your feedback. we make sure that you wont find any issues in your next visit. we would love to see you again.

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