The Location of the property is great, situated in a clean and green part of Matunga with shops and restaurants within walking distance. The Cleanliness of the property is spotless and well-lit. The Staff is helpful and accommodating, with the caretaker going the extra mile to make the stay comfortable. However, the property is on the 3rd or 4th floor with no lift, which may be difficult for elders. Some basic functionalities like toiletries and extra sheets were not provided. Overall, a good value for money stay in a quiet part of the heart of Mumbai.
Location
The property is located in a prime location with easy access to transportation and close to amenities. It is situated in a quiet and safe family-based neighborhood, making it ideal for families and groups. The property is also close to famous South Indian style temples and restaurants, which are worth a visit. However, the narrow one-way street makes parking a bit difficult.
Cleanliness
The property is well-maintained, spotless, and spacious. The interiors are lovely, and every corner and piece of furniture seems to have a story. The caretaker is meticulous and always keeps the property clean and tidy. However, some guests did mention that the door to one of the rooms was falling apart and held together by tape.
Staff
The staff, including the host and caretaker, are excellent and proactive. They are always available to help and make the guests' stay comfortable. The caretaker went the extra mile to cook food and chai when needed, and the host was always responsive and thoughtful. However, some guests did mention that the caretaker said they would be charged extra for gas if they used the kitchen for anything other than making tea.