Review Of Hotel Star Regency

The Cleanliness of the property was a major issue for most guests. Cockroaches, dirty bedsheets, leaky flush, and unclean washrooms were some of the problems faced by guests. The absence of mosquito repellent and unhygienic surroundings added to the discomfort. However, the Staff was appreciated for their behavior and service. They were helpful and polite, but their inability to provide basic amenities like AC and TV remote was a letdown. Overall, the property needs to improve its cleanliness standards to provide a comfortable stay.

• Cleanliness

  Cleanliness was a major issue in the property. Multiple guests complained about dirty rooms, toilets, and bedsheets. Cockroaches were found in some rooms, and the overall hygiene was poor. Some guests even compared the property to a garbage dump.

• Staff

  The behavior of the staff was a mixed bag. While some guests found them to be nice and helpful, others complained about rude and uncooperative staff. Some guests also mentioned that the staff was unable to provide basic amenities like mosquito repellent or AC and TV remotes.