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Review Of Hotel O Galaxy

Hunasamaranahalli, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    36 Ratings

    excellent
    28%
    very good
    28%
    average
    8%
    poor
    17%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 4
    • 4
    • 1
    • 3
    • 1
    • 2

    Rating Categories

    • Location4.5
    • Cleanliness4.2
    • Room4.2
    • Food3.4
    • Hospitality3.0
    • Value For Money4.2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room was clean and spacious.
    • Location is good with amenities nearby.
    • Staff were friendly and helpful.
    • Service was appreciated during the stay.
    Read more

    4.0

    Good Stay

    harikrishnan.

    The room was good but no room service was there. For each and every thing we need to go to the reception because no lan was there.

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Worst place to book

    rahul p.group

    I booked the room. When I reached there they were asking for more money. Almost 200% of what we paid. So we decided to call Oyo. They told me that there is another place nearby, so we can stay there, with the same price and they will refund this amount. So we went to the other residency and ending up paying more there also. I still did not get any refund from Oyo for the booking.

    Travel Month: Oct 2022

    Room: Deluxe

    3.0

    Hotel was good but never book Oyo , initial booking ask for extra tariff.

    nirmita b.loyalty-iconfamily

    initially when called for reconfirming on booking, hotel asked for extra tariff considering tariff shown in booking site was low. this is always the case when booking Oyo. Oyo customer care is worst. thanks to make my trip team for pitching in.

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Worst worst worst

    ramalingam g.family

    I booked it for my father and brother. They are asking for extra money instead of booking cost. Please don't go to this place. It's worst 👎. Waste of money and time. Paid 1000 for one night itself.

    Travel Month: Jun 2022

    Room: Classic

    5.0

    Stay was great

    selvakumar.loyalty-iconfamily

    Stay was great. Rooms were clean and neat

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    Hotel O Galaxy has replied on Sat Apr 16 08:09:22 IST 2022

    Glad to see that you have rated us positively, selvakumar n c! do give us more chances to delight you in the future as well. Regards, hemant

    3.0

    Parking

    imran b.couple

    Parking not available. Its disgusting. Just to adjust for a while.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Galaxy has replied on Sun Jan 24 16:00:24 IST 2021

    We are really sorry to disappoint you, imran basha! thank you for notifying us and we will surely be working for the better guest experience. Regards, james!

    2.0

    Poor

    abhilash b.solo

    Receptionist behavior is not good

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Galaxy has replied on Sat Dec 26 21:30:10 IST 2020

    Sorry for the trouble caused, abhilash bharathan. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!

    1.0

    Good hotel

    ranit r.solo

    Good view and everything u want is nearby

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Galaxy has replied on Sun Dec 06 23:30:02 IST 2020

    Hi, ran-it roy! thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, james!

    5.0

    best place to stay safe

    vikram s.couple

    The hotel was good, the staffs where too friendly and helpful, worth to stay in this oyo, service was excellent,

    Travel Month: Oct 2020 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Galaxy has replied on Thu Nov 12 07:25:40 IST 2020

    Thank you for your sweet words, vikram shiva! we hope to give you a consistent service every time. Regards, amit

    3.0

    Very good to stay

    jaya k.group

    Very good to stay and car parking is not available in front of hotel.

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Galaxy has replied on Sat Jan 18 11:06:01 IST 2020

    Hi Jaya, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Akanksha!

    4.0

    Good

    vara p.business

    Everything is good. Service is ok. Location is good

    Travel Month: Dec 2019 (5-Night Stay)

    Room: Saver Double (X)

    Hotel O Galaxy has replied on Fri Dec 13 16:39:53 IST 2019

    Hey vara, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon). Regards, Amit!

    4.0

    Great rooms

    sasi r.family

    Nice and very clean rooms, would prefer the same hotel in future

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Galaxy has replied on Sun Dec 01 12:29:40 IST 2019

    Hi Sasi, thanks for your kind words of appreciation. Have a wonderful day! Regards, Ravi!

    5.0

    Good

    gopinath t.solo

    Nice place to hang on. Clean and hygiene near to main road.

    Travel Month: Nov 2019 (4-Night Stay)

    Room: Saver Double (X)

    • user photos

    Hotel O Galaxy has replied on Mon Nov 25 07:40:01 IST 2019

    Thank you for sharing your genuine comments and rating us positively, Gopinath Thumma! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Vishal.

    5.0

    Good place to stay

    gopinath t.solo

    Near by main road with all amenities below.

    Travel Month: Oct 2019 (12-Night Stay)

    Room: Saver Double (X)

    Hotel O Galaxy has replied on Sun Nov 10 07:27:05 IST 2019

    Thanks for the perfect rating, Gopinath Thumma! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Pravin

    5.0

    Servicing

    abhidipta c.solo

    It was good, helpful and the place was easily accessible.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Galaxy has replied on Wed Nov 06 07:42:23 IST 2019

    Thanks for such a lovely review and wonderful rating, Abhidipta Chakraborty! We will always strive to keep up with your expectations in future. Give us another chance to host you soon) regards, Pravin

    2.0

    Poor Stay

    manish k.solo

    The hotel is new. Clean and spacious room in deluxe category. But they can't provide you mineral water. If anyone wants to check in at late night then hotel couldn't provide mineral water and food. They provided me normal tap water that you can't drink. Next day morning they had given me bisleri bottle.

    Travel Month: Oct 2019

    Room: Deluxe (3X)

    Hotel O Galaxy has replied on Sun Oct 27 15:01:46 IST 2019

    Hey Manish, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Sheetal!

    2.0

    Bad experience

    ashutosh k.solo

    Staff behaviour not good and water problem also.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Saver Double (X)

    Hotel O Galaxy has replied on Tue Oct 22 21:51:37 IST 2019

    Hey Ashutosh, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

    5.0

    Gaurav

    gaurav b.family

    Location, food, service is good but parking facility is not available

    Travel Month: Sep 2019

    Room: Saver Double (X)

    Hotel O Galaxy has replied on Wed Sep 25 07:12:38 IST 2019

    Appreciate your feedback, Gaurav bapna! Hope to welcome you soon and ensure that your next experience with us will be more exciting than before. Keep this love coming. Regards, Rachit.

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