The property boasts a prime location near the Shoranur railway station, making it easily accessible. Many guests appreciated the spacious rooms and friendly, cooperative staff. The ambience received positive mentions, alongside decent food quality in the restaurant. However, numerous reviews highlighted issues like unclean bathrooms, poor maintenance, and inconsistent service. Complaints about missing amenities and charges for bottled water also surfaced, leading to a mixed experience for visitors. Overall, the location and room size are notable positives.