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Review Of HOTEL LONG ISLAND

Chauk Bazaar, Darjeeling | 770 m drive to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.2
    Good

    41 Ratings, 14 Reviews

    excellent
    17%
    very good
    32%
    average
    22%
    poor
    12%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

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    • 4
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    • 1
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Clean and spacious rooms are among the positives.
    • Guests appreciate the beautiful view of Kanchanjunga from the terrace and balcony.
    • The property is well-located but on a steep hill, which can be challenging for some.
    • Friendly staff have been noted as a highlight despite mixed experiences with service.
    Read more

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    Positive first
    2.0

    Poor Stay

    rajesh k.family

    as seen in the photo but the actual bathroom and bedroom are different katal heating and unsafe beds are poor condition

    Travel Month: May 2025 (4-Night Stay)

    Room: Family Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    adithya b.couple

    The hotel room was good. Location also good for couples not recommended for family. Service was poor.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Economy Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    ajay r.

    They will give you a sheet of the condition for resting in the hotel if you are violating that you will be charged and you might be checked out as a punishment. Luckily i didn't have to pay anything and have not been checked out but the way they gave me terms and conditions paper i am a bit disappointed. Only positive thing is that you will get a good view of kanchanjunga from the roof and balcony.

    Travel Month: Nov 2024

    Room: Deluxe Room with Balcony

    1.0

    Terrible Stay

    md f.loyalty-icon

    There is only one chef in the hotel sometime he cooked sometime. He don’t depend on his mood and other thing is hotel is very on top. It’s very very height. You have to walk lots of stress for the hotel. Not good for the heart patient and not good for the patient with the knee problem, please avoid this hotel and don’t suggest anyone very bad experience and they don’t have gst bill also

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe Room with Balcony

    1.0

    Never book hotel at long island darjeelin

    hena a.family

    Such a trip with family where inconvenience begins from day one, is quite an experience for life. When i had booked over i was not aware of the location of the hotel, it stated 5mins from mall road. Actually the same is over a steep rock very tough to climb, we received no guidance on location nor any help in carrying luggage, hospitality is negative 0 (zero, one roon wasn't ready to be hands over, we had to wait for 45 mimes to an hour. No arrangement of drinking water, i can continue waiting pages after pages but it gives me a feeling of money wasted. I wouldn't prefer telling anyone to book holiday. We didn't have courage to taste any food there

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe Room with Balcony

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    1.0

    Terrible Stay

    hena a.

    The hotel management though are charging for the rooms at par to other hotels, yet they have not mentioned on exact location. No cab wishes to drop the tourist at hotel gate, we has to take a terrible upslope with our luggage, the slope was so steep that my sister has been facing acute breathing issue as her asthma has been bothering her throughout the trip. Hospitality is nil in all staffs, filthy damp room, immense shortage of water in bathroom, we had to purchase drinking water as there wasn't any arrangement as such, we ordered tea that never reached usin a nutshell we are not recommending anyone for this hotel atelast. My earnestly request is that you should so a thorough check on each hotel that you are listing over your website terrible trip we had. Thanks

    Travel Month: May 2024 (3-Night Stay)

    Room: Economy Room

    5.0

    Excellent Stay

    sourav g.

    The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The view was awesome.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe Room with Balcony

    3.0

    Cheep sta

    nabarun m.group

    As per room cost this stay was ok. But their food quality was extreamly bad specific on dinner menu. Snacks are ok ok. And a major problem was this hotel is so far from the main city or darjeeling mail. Its situated on a high hill which is not comfortable for a walking people. Specially who has a heart problrm and healthy figure they should avoid this hotel. And kanchanjangha or any valley view was not cleared from the hotel. Although its depends on wet-her but nothing attractive things we get behalf of hotel except pricing. Also one thing i forget to say they were charging a black cup of tea for 40 rupees from us and also asking 20 rupees for a nornal hand made roti. Its just unbelivable.

    Travel Month: Feb 2024

    Room: Economy Room

    • user photos
    5.0

    Excellent Stay

    lakshit l.business

    We booked a room for two, excellent service, clean rooms, and good staff behaviour. The view from the location is also good. The location of the property is very near to prime places however the property is at a bit uphill.

    Travel Month: Dec 2023

    Room: Economy Room

    4.0

    Best trip

    samir m.family

    Everything was ok. Like area, location, food timing, tasty food, and the best hotel staff's nature, conversation and behavior, just one thing gorkha people are also good.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe Room with Balcony

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    1.0

    Terrible Stay

    amit s.business

    The room was very small and it didn't have any facility. We booked the room so it took high charges in-spite of having no facilities at all. We had a lot of problem with the service.

    Travel Month: May 2023

    Room: Economy Room

    HOTEL LONG ISLAND has replied on Sun May 28 15:45:37 IST 2023

    Dear mr. S inha, the room category you booked was an economy room which is small in size and does not have the facilities as compared to a standard room or a deluxe room. But we believe you had booked the room knowing about the features and facilities as everything is mentioned about the room category on the property profile. So the charges you paid online for the booking were in accordance with the room category as other categories are have more charges compared to this category, so you choose the cheapest option available to you. We as hosts expect our guests to be at least well informed before making the booking rather then complaining about the things which they should already know will not be available with the particular room category. All said and done, we sincerely take your feedback regarding the service if it was not satisfactory for you but kindly elaborate what made you extend your stay with us for 1 more night, if the stay was not upto your mark. You could have certainly chosen better hotels over us if you did not like the property, but you did otherwise.

    2.0

    Suitable for 500 rs

    cm c.group

    Damp wall, broken window, damp wall, very less water supply

    Travel Month: Oct 2021

    Room: Double Beded Room

    5.0

    Good stay

    g s.family

    Friendly behaviour of the host. Beautiful view of kanchenjunga was seen from the terrace and balcony itself, we did have to visit tiger point.

    Travel Month: Oct 2021

    Room: Double Beded Room

    • user photos
    • user photos
    4.0

    Good Stay

    alan s.

    This hotel is located at Dr Zakir Hussain road television near Rockville Dham Darjeeling. It is a well located hotel at Darjeeling the heaven beauty. It is surrounded by greenery on three sides beautiful views are visible from the balconies. The service offered by the hotel is very good. The rooms are spacious and clean. The interiors are very beautiful and is very clean The food offered by the hotel is very yummy which gives home like feeling to guests. The hotel does not have a good parking facility. The staff are of helping nature which I liked a lot. The bathrooms are geyser which is very essential to a guest. Overall it is a good hotel for stay at Darjeeling.

    Travel Month: Sep 2015

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