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Jayanagar, Bangalore
51 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's cleanliness and good location in Jayanagar, Bengaluru. Many have praised the outstanding and friendly service, highlighting excellent hospitality and hygiene. The amenities received positive remarks, with 24-hour room service being a plus. However, some guests mentioned issues with room sizes and the AC not functioning properly. Overall, a decent experience for many visitors.
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Room is ok ok
Room is too small and well maintained clean. service is good but ac is not working.
Room: Executive Room
Poor Stay
the room is not same as shown in the picture not worth the money...food we ordered but received in 1 hr 30 mins that also from another restaurant
Room: Standard Room
Poor Stay
first reason is they made us wait to check in due to their technical issue. second is the person who is in service was rude they closed the main door when we came at midnight they made wait us un the road and after calling them second time the person is speaking rudely. worst service
Room: Standard Room
Excellent Stay
I don't have words express my feelings about this services, it was awesome service, everything was need and clear as well as peace. It was awesome 💯😎 I love Golden In hotel. superb, fantastic and mind-blowing compare to money.
Room: Standard Room
Stayed in Aug. 2025
Hotel is located in Jayanagar, heart of Bengaluru. As a vegetarian, I could find Udipi restaurant within walkable distance. Amenities & services were very good.
Room: Executive Room
Bad stay
I have waited 2 hours for my check in even i have booked and called before 2 hours ago
Room: Deluxe room
Terrible rating
Nothing is good about this hotel, rooms are small, i was allotted non ac room, even after paying for ac one
Room: Deluxe room
Terrible Stay
Within 1 hr checkout
Room: Deluxe room
Hotel GOLDEN INN has replied on Tue Jul 29 13:10:10 IST 2025
Dear Mr. Suhas Gowda, We are truly sorry to hear about your experience and regret that you had to check out within an hour. Your feedback is important to us, and we take it seriously. We are currently investigating the issue to ensure such situations are not repeated. We apologize once again and hope you will give us another chance to serve you better in the future. Warm regards
Good Stay
hi. the room was quite good and the bed and bedsheets was also clean and hygienic and the tv of the room was also working . The only problem we faced is we were not able to get hot water because the gizzer was not working. leaving that everything was excellent.
Room: Executive Room
Hotel GOLDEN INN has replied on Tue Jul 29 13:10:37 IST 2025
Dear Mr. Prasad, Thank you so much for your kind words and for rating us 4 stars! We’re glad to know that you found the room comfortable and clean, and that you were happy with the amenities provided. However, we sincerely apologize for the inconvenience caused due to the geyser not working. We’ve already informed our maintenance team to ensure this issue is resolved immediately. We truly appreciate your feedback and hope to welcome you again with an even better experience next time. Warm regards
i love the staff attitude
excellent service very good hygiene
Room: Deluxe room
Hotel GOLDEN INN has replied on Tue Jul 29 13:11:05 IST 2025
Dear Mr. Bheming Khumba, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that you loved the staff’s attitude and appreciated the cleanliness and hygiene of our property. Your kind words mean a lot to our entire team and motivate us to keep delivering excellent service. We look forward to welcoming you back again soon! Warm regards
Good stay
Good stay.
Room: Executive Room
Hotel GOLDEN INN has replied on Tue Jul 29 13:11:26 IST 2025
Dear Mr. Akash Pandey, Thank you for your kind review and for rating us 5 stars! We’re glad to hear you had a good stay and appreciated our location and cleanliness. Your feedback encourages us to continue improving and providing the best experience to our guests. We look forward to hosting you again soon! Warm regards
Average Stay
In mmt app it shows 2 hours early check late guaranteed but reception guys clearly refused secondly they were not ready to provide me an ac room and he says u booked an non ac room after that I show my booking details then he ready to provide an ac room Reception guy have 0 rating Room and cleaning 4 rating
Room: Executive Room
Hotel GOLDEN INN has replied on Tue Jul 29 13:12:19 IST 2025
Dear Mr. Binoy Muhammed, Thank you for your valuable feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience you faced during check-in, especially regarding the early check-in and room allocation. This is not the kind of experience we want any of our guests to have. We will investigate this issue with our front desk team and ensure proper training and communication are reinforced. We’re glad to hear that you were satisfied with the room and cleanliness, and we appreciate your honest rating. Your feedback helps us improve, and we truly hope to serve you better in the future. Warm regards
Excellent Stay
Exceptional Experience at Hotel Golden Inn I recently had the pleasure of staying at Hotel Golden inn, and I was thoroughly impressed. The service was outstanding, with friendly and helpful employees who went above and beyond to make my stay comfortable.
Room: Deluxe room
Hotel GOLDEN INN has replied on Sat Jun 14 12:44:43 IST 2025
Dear Guest, Thank you for your excellent feedback! We are delighted to hear that you had an exceptional experience at Hotel Golden Inn. Your kind words about our service and staff mean a lot to us. Ensuring a comfortable and memorable stay for our guests is always our top priority. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warm regards, Hotel Golden Inn
Excellent Stay
such a good hotel rooms are very clean 24 hours room service avalable.😊 Near by Jayadeva hospital
Room: Deluxe room
Hotel GOLDEN INN has replied on Thu May 29 15:33:32 IST 2025
Dear Sudheendra, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our rooms and the availability of 24-hour room service. It is also wonderful to know that our location near Jayadeva Hospital was convenient for you. Your positive feedback is greatly valued and motivates our team to continue delivering excellent service. We look forward to welcoming you again in the future. Warm regards, HOTEL GOLDEN INN AKASH
Average Stay
Location is perfect, cleanliness is good. I booked a AC room and ended up getting a non AC room without TV.
Room: Deluxe room
Hotel GOLDEN INN has replied on Thu May 29 15:34:25 IST 2025
Dear Mr. Aravind J. Kulambi, Thank you for taking the time to share your feedback with us. We’re pleased to know that you found our location convenient and appreciated the cleanliness of the property. However, we sincerely apologize for the inconvenience caused regarding the room allocation. We understand how important it is to receive the amenities promised at the time of booking, and we regret that your expectations were not met in this regard. Please be assured that your feedback has been shared with the concerned team to ensure such instances do not recur. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, HOTEL GOLDEN INN AKASH
Worst hotel
One of the worst stays as what I booked and paid for I didn’t get that room and even I asked the manager he told me that this is the same as shown in the images but it was not there was someone else staying there on the day I booked. Worst experience I’ll never advise anyone to stay there. Please avoid booking this hotel. There is no AC no shower in bathroom
Room: Executive Room
Hotel GOLDEN INN has replied on Thu May 29 15:35:48 IST 2025
Dear Mr. Rohit Ajariwal, Thank you for taking the time to share your feedback. We sincerely regret to hear about your recent experience and the inconvenience you faced during your stay. We deeply apologize for not meeting your expectations and for the discrepancy between what was booked and what was provided. We understand how frustrating it must have been not to receive the room and amenities promised, such as air conditioning and a shower. Additionally, we are sorry for any miscommunication that may have occurred during your interaction with our staff. Please be assured that we take your concerns seriously. Your feedback has been escalated to our management team for immediate review, and we are taking steps to investigate and ensure accountability to prevent such incidents from happening again. We appreciate you bringing this matter to our attention and truly regret that your stay was disappointing. Should you be open to giving us another chance, we would welcome the opportunity to offer you a better experience. Sincerely, HOTEL GOLDEN INN AKASH
Excellent Stay
Located at jayanagar 9th block rooms are very nice service also very good friendly staff. overall good
Room: Deluxe room
Hotel GOLDEN INN has replied on Thu May 29 15:38:03 IST 2025
Dear Mr. Sudheendra, Thank you for your positive feedback and for rating us 5 stars. We are delighted to hear that you had an excellent stay with us. It's wonderful to know that you appreciated our location in Jayanagar 9th Block, the quality of our rooms, and the service provided by our friendly staff. Your kind words truly motivate us to continue delivering exceptional hospitality to all our guests. We look forward to welcoming you back on your next visit. Warm regards, HOTEL GOLDEN INN AKASH
Excellent Stay
Amazing Hospitality. Good location. Good costumer service. Front Desk staff Excellent. Housekeeping Room boys. Outstanding. Next time if I visit Bangalore I will definitely stay this place. God bless you all. Keep Rocking.
Room: Deluxe room
Hotel GOLDEN INN
Dear Guest, Thank you so much for your wonderful feedback and for rating us 5 stars. We are truly delighted to know that you had an excellent stay with us. Your kind words about our hospitality, location, customer service, and especially the front desk and housekeeping teams mean a lot to us. It is always encouraging to receive such positive comments, and we will be sure to share your appreciation with the entire team. We are honored to have earned your trust and are thrilled to know that you plan to stay with us again on your next visit to Bangalore. Wishing you all the best, and we look forward to welcoming you back soon. God bless you too, and thank you once again! Warm regards, HOTEL GOLDEN INN AKASH
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