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Review Of Hotel Emerald Tree

Chimbali, Pune | 21.7 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    62 Ratings, 28 Reviews

    excellent
    27%
    very good
    13%
    average
    15%
    poor
    18%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 3
    • 1
    • 2
    • 4
    • 1
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness2.9
    • Value For Money3.3
    • Food3.2
    • Security3.4
    • Facilities3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the good food and cooperative staff at this property, along with its convenient location. However, many found serious issues with cleanliness and maintenance, such as dirty bathrooms, stained bed sheets, and broken amenities. The limited breakfast options and high prices for drinks were also noted, leading to a generally disappointing experience for several visitors.

    Sort by:

    Positive first
    3.0

    Average Stay

    swapnil p.solo

    The AC was not working and also no one was at the reception for my midnight checkin

    Travel Month: Nov 2025

    Room: Deluxe Room

    1.0

    Terrible experience at the hotel

    ashok.loyalty-iconbusiness

    Breakfast not proper only one item provided any thing asked was chargeable. Invoice not provided, in two people 500ml water bottle was given, rude behaviour of staff, no cooperation.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Standard Compact Room

    3.0

    Average Stay

    pradeep t.solo

    Wash rooms are to dirty. No proper maintenance in room like furnitures were broker, AC not working, many more. However Food is good.

    Travel Month: Nov 2024

    Room: Standard Compact Room

    1.0

    Terrible Stay

    arvind.

    Basic facilities are not available in this hotel. I will not recommend it to staying in this hotel. The hotel provides an expired milk powder pouch

    Travel Month: Oct 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    kapil d.

    Pathetic hotel, no room service, stains on bed sheet, dirty bathroom, towel handler broken, no towel

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    akshit g.

    The hotel location is good, but very bad services, no one cares, not even basic things are in place like daily water bottles, towels were not provided for a day, no cleanliness, breakfast is very limited, just 2/3 things. Bed sheets are dirty. I would not suggest anyone to stay this hotel. This hotel is operational, only because of the cheap drinks at the bar downstairs.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Executive Room

    3.0

    Average Stay

    bhavin d.

    Hotel was average, rooms were not very much cleaned, no toiletries, no towel food was good, no gst bill hive n by hotel instead asked us to take it from mmt which we received via mail but it amount was half of what we paid,

    Travel Month: Sep 2024

    Room: Standard Compact Room

    3.0

    Average Stay

    bikash g.couple

    The stay was a bit awkward as there was no readiness upon arrival. No any communication facility to reception. But stayis recommend

    Travel Month: Sep 2024

    Room: Standard Compact Room

    • user photos
    2.0

    Poor Stay

    vikas s.loyalty-iconcouple

    Cleanliness is lacking very badly. Stinky in the air, dirty floor,. No hot water staff was good and cooperative. But they should spend some efforts cleaning the place

    Travel Month: Aug 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    salauddin k.

    One of the worst hotel i have ever stayed. Stained bedsheets, unclean towels. I had to wait for 5 hours to get the room changed where the fan and ac were working. I will never recommend this hotel you better stay somewhere else.

    Travel Month: Aug 2024

    Room: Standard Ac Room

    5.0

    Excellent Stay

    nikhil n.

    Hotel was good. No i don't have

    Travel Month: Jul 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    naresh s.loyalty-icon

    Rooms were not clean, bathroom was dirty lots of mosquitoes and poor services

    Travel Month: May 2024

    Room: Standard Ac Room

    1.0

    Terrible Stay

    manu.

    I stayed at this hotel and it was a nightmare. The amenities were practically non-existent. The room was dirty, with stains on the sheets and dust everywhere. The air conditioning was barely working, making the room uncomfortably hot. I couldn't even get a decent night's sleep because of how uncomfortable the room was. Overall, i would not recommend this hotel to anyone. It's not worth the money, even for a budget stay. Do yourself a favor and look elsewhere for accommodations.

    Travel Month: Apr 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    dhananjay m.

    Good excellent rooms and service provided by the hotel…enjoyed to stay here

    Travel Month: Apr 2024

    Room: Standard Ac Room

    2.0

    Poor Stay

    rahul b.

    There was no staff available when we left the hotel, we handed over the key to the security, we were not even given tea or breakfast.

    Travel Month: Jun 2022

    Room: Standard Room

    5.0

    Good

    amit b.family

    Good food, nice staff and proper hygiene

    Travel Month: Jul 2022

    Room: Standard Room

    2.0

    Poor quality service and unhygienic property

    deepak m.loyalty-icongroup

    I will never recommend this hotel to any of my friends or relatives. Had booked 3 rooms of which 1 room ac was not serviced and had to change the room which was also not cleaned. Water shortage throughout the day and t was not working properly. We got stuck in the lift multiple times and had to be rescued out of the lift

    Travel Month: Jun 2022

    Room: Standard Room

    4.0

    Nice food

    sachin s.family

    Food was nice, hygienic food and reasonable rates

    Travel Month: May 2022

    Room: Standard Room

    1.0

    Worst place ever

    shruti v.loyalty-iconfamily

    We were given a very small booking contrary to what we had booked. Ac was not functional. After repeated complaints from us they finally agreed to change our room. This room had water leakage in bathroom, no setup box in the room. Overall it was pathetic. Not recommended for families

    Travel Month: May 2022

    Room: Standard Room

    3.0

    Location is good & probably rooms are ok ! and hear come food very expensive and high charges

    balachandran k.business

    Staff are good people only the food prices and liquor prices are high

    Travel Month: May 2022

    Room: Standard Room

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