The Location of the property is convenient and easily accessible to the main town and nearby attractions. However, some guests complained about the noise from the road. Cleanliness of the rooms and bathrooms were a major concern for many guests. Some guests also complained about the bad odor in the rooms. The Staff was friendly and helpful in some cases, but in many instances, guests complained about their rude and unresponsive behavior. The Value for money was decent for some guests, while others felt that the property was overpriced for the facilities and services provided. The Room size was small and cramped for some guests, while others found it comfortable and cozy. Some guests also complained about the lack of basic amenities like hot water, toiletries, and room service.
Location
The property is conveniently located near major tourist attractions and markets, making it easy for guests to explore the city. Many guests appreciated the central location of the property and found it to be a major highlight of their stay.
Cleanliness
Several guests were disappointed with the cleanliness of the property, with many mentioning dirty rooms, bathrooms, and linens. Some guests also reported unpleasant odors in the rooms and bathrooms. Overall, cleanliness was a major concern for many guests.
Staff
The staff at the property received mixed reviews, with some guests praising their friendliness and helpfulness, while others found them to be rude and unresponsive. Some guests also reported issues with communication due to language barriers. Overall, the staff was a highlight for some guests, but a disappointment for others.
Value for money
Many guests felt that the property was overpriced for the quality of the accommodations and services provided. Some guests reported issues with amenities such as hot water and room service, which they felt did not justify the cost of their stay. Overall, value for money was a concern for many guests.
Room
Several guests reported issues with the size and cleanliness of the rooms, with some describing them as small, cramped, and poorly maintained. Some guests also reported issues with amenities such as TVs and heaters not working properly. Overall, the rooms were a major concern for many guests.