The property enjoys a prime location near Kanpur's market and railway station, making it easily accessible. Guests mentioned spacious and clean rooms, along with good food, although the breakfast variety leaves much to be desired. While staff is generally polite and helpful, service efficiency and cleanliness have received criticism. Many reviews highlighted issues such as lack of hot water, poor room service responses, and high food prices compared to quality. Overall, it has the potential but needs improvements in several areas.