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Sector 83, Gurgaon | 16.4 km from city centre
252 Ratings, 87 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the spacious rooms and polite staff at the property, with good food options and a convenient location. However, many feedback points highlighted poor cleanliness and the presence of cockroaches, with basic amenities often missing or not functioning, like TVs and hot water. While service is sometimes noted as good, maintenance issues seem to be a recurring concern.
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Poor Stay
Room are very dirty Washroom light not working
Room: Suite Room
Excellent Stay
during my experience he was the best and most polite, patient and the best person that could have consoled me I would really like that you to appreciate him and whenever I have a trouble he is the one who contacts me because he was who was nicest to me THANK YOU
Room: Suite Room
FabHotel Sapphire 83
Thank you so much for your wonderful feedback! We’re truly delighted to know that our team member made your stay so comforting with his polite and patient attitude. Your kind words mean a lot to us and will surely be shared with him as a token of appreciation. 🌟 At FabHotels, we take pride in our staff’s dedication to guest satisfaction, and it’s heartwarming to know their efforts made such a positive impact on your experience.
Terrible Stay
Terrible room and room service
Room: Suite Room
FabHotel Sapphire 83
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
good enough
tv is not there kettle also not there or rather things are good. food is also good services are also okay. Property location is also clear.
Room: Suite Room
FabHotel Sapphire 83
Thank you for sharing your feedback about your stay with FabHotels. We’re glad to know you liked the property location, food quality, and overall service. 😊 We’ve noted your comments regarding the absence of TV and kettle in the room. Your feedback is valuable, and we’ll ensure the concerned team looks into this for improvement to enhance the guest experience further. We truly appreciate your time and look forward to hosting you again with an even better and more comfortable stay.
Good Rooms and Service.
The room was very spacious with good hosts and service. The room wlhad a seperate kitchen and sitting area with bedroom having a balcony and attached bathroom.
Room: Suite Room
Excellent Stay
It was great experience
Room: Suite Room
Terrible Stay
There were a lot of cockroach in the room. The room wasn't clean. The mattress was very uncomfortable.
Room: Suite Room
Poor Stay
Boys hostel not hotel. Nobody knows anything about hotel facilities and services. it's a better made boys college hostel
Room: Suite Room
FabHotel Sapphire 83 has replied on Wed Sep 24 14:59:41 IST 2025
We sincerely apologize for the inconvenience caused during your stay. We regret that the property did not meet your expectations in terms of hotel facilities and services. Guest comfort, proper amenities, and professional service are our top priorities, and your feedback has been shared with the property and operations teams for immediate corrective action. We are committed to improving our facilities and ensuring a better experience for all guests in the future.
Good Stay
mg devil breeding dr FCI in txt Edi in to in Feb la in hu uh recl oct ya to ok ka evu ok ko id e sab ko ignore exm
Room: Suite Room
FabHotel Sapphire 83 has replied on Thu Sep 11 21:33:12 IST 2025
Thank for yor rating
Terrible Stay
I had a very terrible experience with this hotel, the room was very dirty and there were no other facilities of any kind .
Room: Suite Room
FabHotel Sapphire 83
Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.
Nice Recommendable
Rooms are very spacious. Location sis also good. Food Quality is Okay. Staff are very Polite. Its Value for Money
Room: Suite Room
FabHotel Sapphire 83 has replied on Mon Aug 18 22:49:29 IST 2025
Thank you for your feedback! We’re glad you enjoyed the spacious rooms, good location, polite staff, and overall value for money.
Excellent Stay
Service is good
Room: Suite Room
FabHotel Sapphire 83
"Thank you for appreciating our service! 😊 We’re glad you had a good experience. Looking forward to welcoming you again at FabHotels."
Aver
very bed experience, as huge noise in the room, every where cockroaches are moving, no hygiene maintained, bed mattress are very uncomfortable being broken. Staff is non cooperative, as I have asked many time to change room but avoided, basic things are not provided
Room: Suite Room
FabHotel Sapphire 83 has replied on Wed Aug 13 16:05:54 IST 2025
We sincerely regret the inconvenience caused during your stay. Your feedback regarding noise issues, cleanliness, maintenance of bedding, and staff responsiveness has been noted, and we will address these concerns with the hotel team to ensure necessary improvements.
Pawan
The stay was very good and I love the break fast they are providing. Food quality was very good and appreciable.
Room: Suite Room
FabHotel Sapphire 83 has replied on Mon Jul 21 17:39:11 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
worst experience
This is not Fab hotels, Pathetic room quality no any toiletries. Really horrible for family stays
Room: Suite Room
FabHotel Sapphire 83
Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.
not recommended to any one,...,............
all locks are not working. TV not working. bathroom is also in not good condition. poor lighting . very bad experience
Room: Suite Room
FabHotel Sapphire 83 has replied on Wed Jul 09 14:09:09 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. This is not the experience we intend for our guests. Please note that we have taken your feedback seriously, and the issues with room locks, lighting, TV, and bathroom have now been resolved.
Poorly maintained hotel
Cockroaches in the bathroom. No towel change for 3 days. No floor mat in bathroom. Exhaust fan doesn’t work. Balcony door lock broken. It keeps opening leading to heat and outside noise. No tea kettle provided even after requesting. Wifi not able to connect on any device even once in 3 days.
Room: Suite Room
FabHotel Sapphire 83 has replied on Thu Jun 19 16:15:51 IST 2025
We sincerely apologize for the inconvenience caused during your stay. The issues you mentioned regarding cleanliness, broken amenities, and lack of basic services are unacceptable and fall short of the standards we aim to maintain at FabHotels. Please be assured that your concerns have been taken seriously and escalated to the concerned team. The issue has been resolved now to ensure a more comfortable experience for future guests. We truly regret the discomfort you faced and appreciate you bringing this to our attention.
Poor Stay
I didn't understand
Room: Suite Room
FabHotel Sapphire 83
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Excellent Stay
Okay
Room: Suite Room
FabHotel Sapphire 83 has replied on Mon Jul 21 17:39:09 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The service and facilities are great
Room: Suite Room
FabHotel Sapphire 83 has replied on Mon Jul 21 17:39:07 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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