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You are booking hotel for more than 30 days

Review Of FabHotel Prime Goodwill0123401234

Elgin, Kolkata | 2.6 km drive to US Embassy Kolkata

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    3.6
    Very Good

    150 Ratings, 80 Reviews

    excellent
    31%
    very good
    26%
    average
    15%
    poor
    13%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 2
    • 5
    • 4
    • 2
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.2
    • Food3.0
    • Value For Money3.3
    • Facilities2.9
    • Security4.5
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    Reviews Summary

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    This property boasts a prime location, making it convenient for exploring Kolkata. Guests mention spacious, clean rooms and friendly, cooperative staff. The property offers good value for budget-conscious travelers. However, several reviews highlight issues like limited dining options, with no in-house restaurant available, as well as cleanliness concerns in some rooms and bathrooms. While many enjoy their stay, the overall maintenance and amenities could be improved for a better experience.

    Sort by:

    Positive first
    3.0

    Average Stay

    ranjith.business

    Rooms are not well maintained, water leakage from the bathroom to the living room. Services are late.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Premium Room

    2.0

    Poor Stay

    manas m.

    Bed bugs in the room terrible experience The housekeeping keeps forgetting to send the things we asked for. Terrible stay!

    Travel Month: May 2025

    Room: Executive Room

    FabHotel Prime Goodwill has replied on Fri Jun 13 17:40:39 IST 2025

    Thank you for bringing this to our attention. We're truly sorry for the inconvenience you faced during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short in your case. We've addressed the housekeeping concerns with the team and have taken strict pest control measures to ensure this doesn’t happen again. *The issues have been resolved now.*

    5.0

    Excellent Stay

    solo

    Good stay in terms of hospitality and location. Room was spacious and clean. The staff was also very cooperative.

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:22:34 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Mesme

    rajendra p.solo

    A Really good property in budget. The location, ambience and rooms were super good. The staff was well trained and friendly. I loved the experience overall. Would definitely recommend anyone travelling to Kolkata to experience a stay at this property.

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:22:38 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    solo

    This property is really good. The service exceptional. Staff was properly trained and rooms were clean. I had a wonderful experience!!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:22:41 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    raju s.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:22:44 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    vishnu.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:23:03 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    mala.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:23:12 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    shubhamverma.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:23:15 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    muskan a.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Mon Mar 24 13:12:57 IST 2025

    Thank you for your wonderful feedback! We're glad you enjoyed the clean rooms, helpful staff, and great location. We look forward to welcoming you back soon!

    5.0

    Excellent Stay

    aman.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    FabHotel Prime Goodwill has replied on Thu Aug 21 14:23:19 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    shubham v.solo

    Fully hygiene property stay was great . 10/10 from my side. staff was friendly will surely recommend to everyone ......fabhotel will always be first choice going forward. 😃

    Travel Month: Mar 2025

    Room: Deluxe Room

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    FabHotel Prime Goodwill has replied on Thu Aug 21 14:23:23 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    4.0

    pleseant stay

    kartik k.solo

    "This hotel is a great budget option with excellent service. The room was clean, the bed was comfortable, and the staff were very welcoming. I loved the location as it was close to major attractions. For the price, this hotel offers excellent value, and I would definitely stay here again."

    Travel Month: Mar 2025

    Room: Deluxe Room

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    • user photos
    • user photos
    4.0

    Good Stay

    ashfaque a.loyalty-iconfamily

    Location is very good, staff are polite and humble . Breakfast was ok ok. Front desk staff are also humble

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Premium Room

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    • user photos
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    3.0

    Average Stay

    sandeep d.

    - they were not having kitchen or fooding options . - ⁠mosquitoes issue. don’t have pics

    Travel Month: Jan 2025

    Room: Premium Room

    4.0

    Quite enjoyable

    reuben l.loyalty-iconfamily

    The hotel is on one of the busiest streets/junctions in kolkata, so don't expect calmness. Taxi drivers can locate it easily even with language barrier. The hotel staffs are polite, respectable, helpful and friendly yet professional. The security dada is a loud headed guy but quite funny. The bearded man who brings room service is respecful, gentle and polite. Lobby and reception area is clean but you can tell that the rooms themselves are slightly undermaintained. We stayed in the executive room with two street view windows on two faces which is nice but window panes were not too clean, headboard and sofa were worn out and relatively dirty. Tables and floors were not thoroughly cleaned. But in our opinion, the room was still worth the price. Bathroom and toilet were ok but lighting can be improved. We get puri sabji or idli with tea and bananas for breakfast. But water bottle is provided only on the first day which is quite unusual. For all other days, you have to purchase your own. For chai lovers, a very popular chai wala is nearby. One thing to note is that a masjid is next to the hotel and the sound will wake you up in the morning no matter what. We came as a family from a much smaller city, so we loved the experience. If the hotel could just have a thorough cleaning of the whole room just once, the rooms would look and feel much much better. Your purpose of stay could highly affect your perception of the hotel and its location.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    3.0

    Average stay

    mahetab.solo

    Request to management do washroom renovation, washroom not clean, breakfast no option to choose. Thanks

    Travel Month: Nov 2024

    Room: Executive Room

    2.0

    Poor Stay

    manish n.family

    The tap is broken in the bathroom basin. Room was not that much clean. There was no mirror in the room. The curtain was not opening. There was no water coming out from the tap of bathroom

    Travel Month: Nov 2024

    Room: Executive Room

    FabHotel Prime Goodwill has replied on Wed Nov 27 16:32:33 IST 2024

    We apologize for the inconvenience caused during your stay. It’s disappointing to hear about the issues with the bathroom, cleanliness, and lack of basic amenities. Please rest assured that your feedback will be shared with the management to address the broken tap, maintenance of the room, and other concerns you've raised. We understand the importance of providing a comfortable environment for our guests and will work towards making necessary improvements. Thank you for bringing this to our attention.

    4.0

    good

    pritesh a.couple

    Hotel is situated at the Main Street of Kolkata all tourist place near 2 or 3 kilometer area staff was also good

    Travel Month: Nov 2024

    Room: Executive Room

    3.0

    Average stay

    salim a.loyalty-iconsolo

    Location was good, the rooms was average, but the washroom was poor. Food was from outside, no catering in the hotel.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Executive Room

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