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Sharvan Nath Nagar, Haridwar | 1.4 km drive to Har Ki Pauri
33 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts an awesome location right on the banks of the Ganga with a private ghat, making it perfect for spiritual dips and aarti experiences. Guests appreciated the balcony views and rooftop restaurant. However, several reviews pointed out serious service and cleanliness issues, such as poor maintenance and lack of hot water. While the food received mixed reviews, many highlighted the supportive staff. Overall, the scenic views and proximity to local attractions are major draws.
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Terrible Stay
Way war about 2.5 km from har ke podi. Entrance is terrible. Its tiny lane where you have to walk down for the entrance. Smelly room ...no balcony
Room: Superior Room
Average Stay
The stay was normal. The room was needed maintenance. Water jet was leaking Ac was not working properly. Food quality was good but options were very less
Room: Superior Room
ECKO Antarman on the Ganges has replied on Mon Oct 27 10:23:59 IST 2025
Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear that your experience fell short of expectations, and we sincerely apologize for the inconvenience caused during your stay regarding water jet and the challenges you’ve faced with AC. Please be rest assured that your feedback is important to us, and we’re addressing the concerns you have raised with our team to ensure necessary improvements moving forward. We value your input and hope to have the opportunity to welcome you again, so that we can provide a much better experience. Warm Regards, Naina Nath
Stay by the Ganges
Great location, good rooms with Ganges view and great service by the team. pleasant experience during the 1 day stay
Room: Superior Room
ECKO Antarman on the Ganges
Dear Valued Guest, Greetings from ECKO Hotels! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you were pleased with our services. Your generous compliments will be shared with our entire team—they will be thrilled to receive such recognition. We look forward to welcoming you back to ECKO Hotels in the near future. Warm regards, Naina Nath Front Office Executive
Poor Stay
their was only one person to attend. no parking. No arrangements to carry luggage from road. No professional approach their was only one person to attend. no parking. No arrangements to carry luggage from road. No professional approach.
Room: Superior Room
ECKO Antarman on the Ganges has replied on Tue Aug 19 11:05:02 IST 2025
Dear Garg, Namaste from Ecko Antarman On The Ganges!!! We are extremely sorry to hear about your recent experience with us. Please accept our sincere apologies for the inconvenience and disappointment you faced during your visit. The behaviour you described, especially regarding the welcome service and interaction with our team member, is far from the standards we uphold at Ecko Antarman. We assure you this is not the level of hospitality we strive to deliver to our valued guests. Your feedback has been taken very seriously, and the matter is being thoroughly investigated. Corrective actions will be taken with the concerned staff to ensure this does not happen again. While we cannot undo the past, we do hope you’ll consider giving us another opportunity in the future to provide you with the warm and professional service we are known for. Regards, Naina Nath Front Office Executive
Average Stay
Hotel staff was good. Room condition was not good,walls were dampened. Restaurant was good and there is private ghat of hotel which was worthful.
Room: Executive room (Ganga Facing with balcony)
ECKO Antarman on the Ganges
Dear Valued Guest, Greetings from ECKO Hotels! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you were pleased with our services. Your generous compliments will be shared with our entire team—they will be thrilled to receive such recognition. At the same time, we sincerely apologize for your discomfort caused by the room. Please be assured that your concerns have been noted and shared with the respective departments to ensure corrective measures are taken. Providing prompt and comfortable service is our priority, and your feedback helps us in improving further. We look forward to welcoming you back to ECKO Hotels in the near future. Warm regards, Naina Nath Front Office Executive
Terrible Stay
the room has serious hygiene issues – there’s a mould-like smell and while the sheets are clean, the mattress stinks. the overall room quality feels very poor.
Room: Superior Room
ECKO Antarman on the Ganges
Dear Makhija, Namaste from Ecko Antarman!!! We are extremely sorry to hear about your recent experience with us. Please accept our sincere apologies for the inconvenience and disappointment you faced during your visit. But You had booked our Superior Room, which is without a view. However, since you preferred the room near Ganga Ghat, we gave you a complimentary upgrade to that room. At the time of check-in, I had informed you that this particular room may not be the best option for you and assured you that we could provide another room in the same upgraded category. But you chose to stay there, saying you would adjust, and we did not receive any complaint from you throughout the day. Otherwise, we would have changed your room immediately. Your booking was for 2 nights, but on the second day you informed us that you wished to check out due to an issue with the room. Even then, we offered you our Suite Room with fresh linen, but you declined. You requested a refund, which was outside our cancellation policy. Still, as a goodwill gesture, we provided you with a 20% discount on your food bill. Regards, Naina Nath Front Office Executive
Poor Stay
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Room: Superior Room
Poor Stay
I would like to share my recent experience with your hotel. Unfortunately, it was not up to my expectations for several reasons: - The room was very small, especially considering the charges paid. - The quality of room service was disappointing. - I had booked a river-view room, but I was informed upon arrival that the room I was booked is not river-view room , which was quite disappointing. - Before checking out, I requested two paid water bottles. Despite informing the reception at checkout, I did not receive the water, nor was there any follow-up from your staff. Overall, my experience was quite poor, and I hope you will take this feedback seriously to improve your services. Thank you.
Room: Superior Room
ECKO Antarman on the Ganges has replied on Tue Jul 15 10:13:40 IST 2025
Dear Mr. Awasthi Namaskar from Ecko Antarman On The Ganges!! Thank you for sharing your valuable feedback. As per your booking voucher, you had reserved our Superior Room category, which unfortunately does not offer a view. We sincerely apologize for the inconvenience caused due to the delay in room service. Please be assured that your comments have been noted and shared with the concerned departments to implement immediate improvements. We are also addressing the staffing concerns to enhance our service and provide better support for our guests. We are pleased to know that you found the rooms luxurious and comfortable. Your satisfaction is very important to us, and we look forward to the opportunity to serve you better on your next visit. Warm regards, Naina Nath Front Office Executive
Great River View
Pleasant stay and room neat & clean. Staff are good. Rooftop restaurant is very nice and food is good
Room: Premium Suite with balcony (Ganga facing)
ECKO Antarman on the Ganges
Dear Valued Guest, Greetings from ECKO Hotels! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you were pleased with our services. Your generous compliments will be shared with our entire team—they will be thrilled to receive such recognition. We look forward to welcoming you back to ECKO Hotels in the near future. Warm regards, Pratibha Singh Front Office Manager
Hotel closest to Maa Ganga ji
Property is good closest to Maa Gangaji. Hotel staff also good but some important things need to follow like check in & check out time has to have minimum. In bathroom hot water is not came. Twice we informed the staff but unable to get.
Room: Superior Room
ECKO Antarman on the Ganges
Dear Valued Guest, Greetings from ECKO Hotels! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you were pleased with our services. Your generous compliments will be shared with our entire team—they will be thrilled to receive such recognition. We look forward to welcoming you back to ECKO Hotels in the near future. Warm regards, Pratibha Sing Front Office Manager
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