Guests appreciated the property's convenient location near Santacruz station and the airport, making travel easy. While some praised the cleanliness of the rooms, others pointed out issues like small room sizes, mosquitoes, and unpleasant odors. Staff members are often described as friendly and helpful, although there were complaints about poor kitchen services and inadequate breakfast quality. The property offers good value for budget-conscious travelers, but amenities like hot water and noise insulation are lacking.