It was a average experience, there were some pros and many cons. The moment we arrive, noone took our luggage to our room, we had to lift it...which was alright, but the property was nice and clean and I loved the room. However, there were no extra toilet rolls tea bags, we have to leave and we had to call 4-5 times for iron and dryer....there were less staff which was creating this....we have to ask for everything many times...no one was picking at the call at reception, then we were leavibg with all the luggage again so I had to ask at the reception for help, as we shopped and had more luggage this time.