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Review Of Collection O Ville Parle Formerly Freedom Star

Vile Parle, Mumbai | 12 minutes walk to Nanavati Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    77 Ratings, 56 Reviews

    excellent
    57%
    very good
    1%
    average
    6%
    poor
    6%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 1
    • 2
    • 2
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location4.4
    • Cleanliness4.3
    • Food1.0
    • Value For Money2.9
    • Child Friendliness4.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room quality is poor, with many issues like cockroaches and dirty bathrooms.
    • Cleanliness is a constant concern, as several guests reported unkempt areas and leaking facilities.
    • Staff is friendly and accommodating, especially towards families and solo travelers.
    • Location is convenient, being close to the airport.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    kishan.family

    although the room was booked for 3 adults clearly in the MMT booking. they said only 2 adults and 1 child is allowed. 3 adults are not allowed and we should talk to MMT and get us transferred to a different hotel. since it was late at night and the booking was non-refundable we had no choice but to check-in only 2 people and use the room. terrible experienc although the room was booked for 3 adults clearly in the MMT booking. they said only 2 adults and 1 child is allowed. 3 adults are not allowed and we should talk to MMT and get us transferred to a different hotel. since it was late at night and the booking was non-refundable we had no choice but to check-in only 2 people and use the room. terrible experience

    Travel Month: Aug 2025

    Room: Classic

    2.0

    Poor Stay

    amit k.group

    Hotel is very bad....Quality of Room, Bathroom is not upto mark. Water log in at bathroom. Damaged objects kept on the way to room and stairs.

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    prathamesh g.solo

    When I checked in hotel at 3AM and found out that cockroaches are on the floor bed and side table , there was no water in washroom . I didn’t clicked any photos of the room .

    Travel Month: Jul 2025

    Room: Classic

    2.0

    Not a pleasant

    anil b.business

    The hotel lacks basic facilities and cleanliness, very old and outdated not maintained property, not worth the amount paid

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    1.0

    horrible stay

    atul n.family with 1 kid

    Horrible rooms , no water in wash room , the main door lock was broken , stinking bed , no curtain in washrooms window ( transparent glass ) , very bad experience

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ram s.

    First of all which room is allotted to me not as per photograph which is showing in pic at the time of booking 1 ac not working 2 tv not working 3 door handle is broken (safety issue) after that i complaint at reception they changed my room Bath tub leakage Sink is on wood panel which is broken Flash not working of toilet

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    mariam m.couple

    I couldn't even stay there after paying the amount because they said they cant find the booking. Such a horrible hotel with shady location and amenities. The staff didn't even bother taking an effort to find the booking. The place was scary and not safe for families to stay. Highly disappointed

    Travel Month: Jul 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    kiaan.couple

    Room was suitable for travelers with kids. Staff were patient with families and understood different guest needs well.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    aveek d.

    Disappointed with the stay — room was unclean, staff was unresponsive, and basic amenities were missing. Not worth the price. Definitely expected better service and hygiene. Would not recommend this hotel to others.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic

    5.0

    Excellent Stay

    suvansheel.solo

    Exceeded solo travel expectations with great journey. Room was great and staff were exceptional. Perfect for expectation exceeding solo trips.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    ovikrant.solo

    Perfect comfort as a solo traveler. Room was cozy and staff were friendly. Great choice for solo travel peace.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    avrik.solo

    Great comfort found during solo travel stay. Clean room and helpful staff. Made my solo journey feel truly special.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Really good choice for solo travelers

    aayvrit.solo

    Wonderful solo stay at this hotel. Room was cozy and staff were helpful. Made traveling alone feel safe and enjoyable.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Kids loved their stay

    avyaan.family with 1 kid

    Our children had the most amazing time during our visit. Staff was welcoming to families and rooms were just what we needed.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    vivaan.solo

    Perfect place for some personal space and relaxation. Room was comfortable and staff was professional. Had a great solo stay.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Family joy everywhere

    baibhav.family

    Family joy was everywhere during our stay. From morning until night, there were smiles and laughter from all of us constantly.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Comfortable Short Visit

    nivaan.business

    Perfect for a quick trip to town. Room had what I needed and the staff made check out simple and fast.

    Travel Month: Jun 2025

    Room: Classic

    5.0

    Amazing couple hideaway

    ankurishal.family with 1 kid

    We enjoyed our romantic getaway so much together. The hotel was comfortable and clean. Staff was friendly and made our stay feel wonderful.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    WORST EXPERIENCE EVER AT THIS HOTEL

    dinesh s.family

    No proper amenities, no proper hospitality, no proper room service and the lift was also not working. Our room was on the sixth floor and staircase was filled with trash and was very dirty. Don’t consider this hotel at any cost.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Classic

    5.0

    Excellent Stay

    vikram.solo

    Atmosphere friendly to solo travelers. Room was suitable for single occupancy. Staff were welcoming always.

    Travel Month: Jun 2025

    Room: Classic

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