Review Of Collection O Ville Parle Formerly Freedom Star

although the room was booked for 3 adults clearly in the MMT booking. they said only 2 adults and 1 child is allowed. 3 adults are not allowed and we should talk to MMT and get us transferred to a different hotel. since it was late at night and the booking was non-refundable we had no choice but to check-in only 2 people and use the room. terrible experienc although the room was booked for 3 adults clearly in the MMT booking. they said only 2 adults and 1 child is allowed. 3 adults are not allowed and we should talk to MMT and get us transferred to a different hotel. since it was late at night and the booking was non-refundable we had no choice but to check-in only 2 people and use the room. terrible experience

Hotel is very bad....Quality of Room, Bathroom is not upto mark. Water log in at bathroom. Damaged objects kept on the way to room and stairs.

When I checked in hotel at 3AM and found out that cockroaches are on the floor bed and side table , there was no water in washroom . I didn’t clicked any photos of the room .

The hotel lacks basic facilities and cleanliness, very old and outdated not maintained property, not worth the amount paid

Horrible rooms , no water in wash room , the main door lock was broken , stinking bed , no curtain in washrooms window ( transparent glass ) , very bad experience

First of all which room is allotted to me not as per photograph which is showing in pic at the time of booking 1 ac not working 2 tv not working 3 door handle is broken (safety issue) after that i complaint at reception they changed my room Bath tub leakage Sink is on wood panel which is broken Flash not working of toilet

I couldn't even stay there after paying the amount because they said they cant find the booking. Such a horrible hotel with shady location and amenities. The staff didn't even bother taking an effort to find the booking. The place was scary and not safe for families to stay. Highly disappointed

Room was suitable for travelers with kids. Staff were patient with families and understood different guest needs well.

Disappointed with the stay — room was unclean, staff was unresponsive, and basic amenities were missing. Not worth the price. Definitely expected better service and hygiene. Would not recommend this hotel to others.

Exceeded solo travel expectations with great journey. Room was great and staff were exceptional. Perfect for expectation exceeding solo trips.

Perfect comfort as a solo traveler. Room was cozy and staff were friendly. Great choice for solo travel peace.

Great comfort found during solo travel stay. Clean room and helpful staff. Made my solo journey feel truly special.

Wonderful solo stay at this hotel. Room was cozy and staff were helpful. Made traveling alone feel safe and enjoyable.

Our children had the most amazing time during our visit. Staff was welcoming to families and rooms were just what we needed.

Perfect place for some personal space and relaxation. Room was comfortable and staff was professional. Had a great solo stay.

Family joy was everywhere during our stay. From morning until night, there were smiles and laughter from all of us constantly.

Perfect for a quick trip to town. Room had what I needed and the staff made check out simple and fast.

We enjoyed our romantic getaway so much together. The hotel was comfortable and clean. Staff was friendly and made our stay feel wonderful.

No proper amenities, no proper hospitality, no proper room service and the lift was also not working. Our room was on the sixth floor and staircase was filled with trash and was very dirty. Don’t consider this hotel at any cost.

Atmosphere friendly to solo travelers. Room was suitable for single occupancy. Staff were welcoming always.