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Sector 104, Noida
312 Ratings, 126 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a great prime location in Sector 104 with spacious premium rooms that guests appreciate. The staff is generally helpful and polite, contributing to a decent stay. However, cleanliness and maintenance issues with rooms and bathrooms, along with inconsistent service, are key concerns. Food quality varies, and some guests experienced unpleasant smells or broken amenities.
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very bed service,change the service team and give the right time service
Very bed service,very bed brekfast ,no any time service provided,no WiFi ,no good room ,all are the bad sevice
Room: Standard Room
Poor Stay
I recently stayed at this hotel, and while the exterior looked well-maintained, I was disappointed with the cleanliness of the property's inner areas. The rooms had some cleaning issues, and the dustbins weren't properly emptied. Additionally, the quality of the chairs was subpar. Overall, the property could benefit from improved housekeeping and maintenance to match its outer appearance.
Room: Standard Room
Average Stay
Rooms were decent. Staff was good and helpful. Cleanliness can be improved and some rooms smells very bad.
Room: Standard Room
Poor Stay
The ac was leaking there was water all over the room .the room was not as mentioned.
Room: Standard Room
Excellent Stay
5 star ⭐⭐⭐⭐⭐ hii recently stayed at this hotel time room service and fo team &house keeping staff did a excellent job. special thanks to naveel and team 1 day stay was comfortable. very happy treat all of us well. will recommend to stay at this hotel location is very nice 🥰🥰🥰
Room: Standard Room
Chhavi Hotel has replied on Fri May 02 11:21:53 IST 2025
Dear Valued Guest, Greetings from NRS ROYAL GRAND! Thank you very much for taking the time to review us. We are extremely happy to know that we were able to meet your expectations. Your feedback is very important to us. We look forward to having you again at the NRS Royal Grand!!
Poor Stay
low quality hotel and it's services The rooms are very low quality and the food is also low quality. poor service 😞
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:27:28 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Chhavi Hotels
Service- Poor quality. No quick response Food- Good Amenities -Average. No basic amenities like tooth paste/brush, Door mats, Sleeper
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:27:55 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Bad hotel
Rooms are dirty and not maintained. Reception (night manager) is uncourtious. Food quality (breakfast) is pathetic. The hotel is least concerned about providing any comfort to guests. Tv in room doesn't work. No wi-fi. Not recommendable for stay
Room: Executive Room
Chhavi Hotel has replied on Thu Mar 20 10:28:07 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Average Stay
It's an average stay at the price point. Staff is supportive and good. There is absolutely no windows in any of the rooms, so not well ventilated. Bed sheets and linens were clean but having holes in them. Some strange smokey smell in the room. Breakfast options are not too good and menu is almost same everyday.
Room: Executive Room
Chhavi Hotel has replied on Thu Mar 20 10:28:26 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Average Stay
3
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:28:40 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Good option to stay near noida 104
Good property located at prime location in sector 104. Premium rooms are really spacious & fitted with required amenities.
Room: Standard Room
Chhavi Hotel has replied on Thu Mar 20 10:28:48 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Disgusting experience
familyThe stay was pathetic. When we checked in the room the bed sheet had food stains on it. On request they changed them but with torn bedsheets. The toilet seat was also used and in a bad state. The pathetic staff & a rude manager. Overall disgusting experience.
Room: Executive Room
Chhavi Hotel has replied on Thu Mar 20 10:28:55 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Good Stay
Room was spacious, washroom was neat and clean. Got at very reasonable price.
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:30:36 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Bad experience on property.
Hygiene level 0, not good washroom, greasier not working properly, after a long time wait response received from a service man.
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:31:04 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Bad service
businessTv is not working. After many call no reception no one come for service. No tooth keep available in bathroom.
Room: DELUXE ROOM
Chhavi Hotel has replied on Thu Mar 20 10:31:13 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Worst hotel. No value for money
Room condition is not satisfactory. Heater is broken. Door is very jamm. Can not open or close easily. Bathroom fittings are rusted. Room was not cleaned
Room: Standard Room
Chhavi Hotel
Dear Guest, We regret to hear about the issues you faced with the room condition, heater, door, bathroom fittings, and cleanliness. Please note that this property was previously operated as Chhavi Hotel but has now been taken over by NRS Royal Grand. Since the takeover, we have made significant improvements in room maintenance, repairs, hygiene, and overall guest experience. We sincerely hope you will give us another chance to provide you with the improved service and comfort we now offer. Warm regards, Naveel Front Office Manager NRS Royal Grand
Stay @ chhaavi restaurant
Rooms look quite old. Bathroom fittings are rusty. Water coming in bathroom looks hard water. Other things are ok.
Room: Standard Room
Chhavi Hotel has replied on Thu Mar 20 10:32:09 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Average Stay
The stay was good but there was a continuous electricity powercut problem during the night. They need to improve the cleanliness.
Room: Executive Room
Chhavi Hotel has replied on Thu Mar 20 10:32:20 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
Not satisfied
frequently light and water cutoff, fungus on the shower. The heater was not working . every morning I used to face the no water situation and sometimes face electricity cutoff situation.
Room: Standard Room
Chhavi Hotel has replied on Thu Mar 20 10:32:34 IST 2025
Chhavi Hotel is now taken over by NRS Hospitality Pvt. Ltd. and the new name of Hotel is NRS Royal Grand. Kindly give us a chance to serve you better in future and make you feel home away from home !!
O rating
Worst bed & mattress given by the hotel Receptionist told me if you book room we will give u only worst room of our hotel
Room: Standard Room
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