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You are booking hotel for more than 30 days
Rukmini Gaon, Guwahati
15 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible experience
Poor servicing, had to call the owners many times because no one was there in the reception. Had water shortage as well. There were mosquitos as well
Room: Standard Room
Excellent Stay
The Stay Is too Good .and joyful for us. staff behavior is too good. hotel is near by hospital
Room: Standard Room
Capital Heritage Homestay has replied on Fri Apr 25 18:24:42 IST 2025
Thank you for sharing your positive feedback! We are thrilled to hear that you had a joyful stay with us and that our staff contributed to making your experience even better. We’re also glad our proximity to the hospital was convenient for you. We look forward to welcoming you again in the future!
Poor Stay
Receptionist was very helpful and kind, check in was very swift. But the cleanliness of the room was so bad, towel was stained and blanket and bed sheet were smelly and bathroom doormat was all muddy and wet, which led to staining of room floor all over.
Room: Standard Room
Capital Heritage Homestay has replied on Sat Apr 12 11:12:48 IST 2025
Thank you for your kind words on our service. We sincerely apologize for the room condition and will take immediate steps to improve cleanliness and overall hygiene.
Average Stay
family with 1 kidReceptionist was very quick in response and was very helpful and kind. Check in and check out was very swift. But there is one exception which need to be urgently addressed, room was not really clean, bed sheet and blanket was smelly and bathroom doormat was all muddy and wet. After a long journey, one need a fresh room room with neat bed sheet and blanket. I hope owner of the homestay take this feedback positively.
Room: Standard Room
Capital Heritage Homestay has replied on Sat Apr 12 11:11:12 IST 2025
Thank you for your kind words and valuable feedback. We sincerely apologize for the cleanliness issue and will ensure immediate improvements. We appreciate your understanding.
Poor Stay
It was very unsatisfied. The ambiance around the hotel is not good. It's very dirty and smelly and unhygenic, everywhere the is a smell of cigarettes.
Room: Standard Room
Capital Heritage Homestay has replied on Wed Jan 15 16:56:56 IST 2025
Dear Guest, Greetings from The Modern Homestay We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the room condition and the disturbances you encountered. Rest assured, we're taking your comments seriously and working to rectify the issues you've highlighted. We hope you'll allow us the opportunity to make it up to you and provide you with a much-improved experience on your next visit. Warm regards, The Modern Homestay — Managed By Hospitality Thinking Solution
Good Stay
The behaviour of the staff was very good, polite and gentle! but the room could be improved like in case of cleanliness and bathroom as well. Room odor is not satisfactory, smell of cigarette. Any way nice stay
Room: Standard Room
Capital Heritage Homestay has replied on Thu Dec 19 18:05:58 IST 2024
Dear Guest, Greetings from The Modern Homestay We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Sincerely, The Modern Homestay- Managed By Hospitality Thinking Solution
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