Our 2 rooms were rented out while we were out. We went early one day and our room was rented out for couple of hours. Upon checking the register, only one room was in our name that too rented out for folks for freshening up. We don't knows what was happening there. 2nd room was rented out every day. On day 1, staff said rooms are not available when we went at 12. 30 pm and gave room in the night. We checked-out a day before after finding out the rooms are rented out freely keeping our luggage in the shelf. People who stayed also used all our items face wash, shaving cream, towels. Care taker apologized saying it was done only for few hours and we asked if he is taking money. He said not much. We complained to mmt and they advised us to checkout and we wanted to do that as well. Upon check it, we forced the caretaker to show the register and to our surprise, the 2nd room was not in our name and there was a new person name every day for 4 days. He was making money every day for the 2nd room and money for 1st room letting out for few hours. Asked for the owner number and care taker refused to give number saying it will never happen again. We took pictures of the register and he was saying you can go and take as many pictures. Not sure if the owner is aware of this practice. There is no board for this place and no one in this area know that there is a service apartment with that name. We moved to another hotel last day. I would strongly advice against going there. This has been very strange experience for us.
Reviewed 40 months ago
Excellent facility convenient location and great food and overall reasonable rates Very courteous staff and service enjoyed stay thoroughly Would recommend for all city travelers anytime of the year for short or long stays in Gurgaon. It was great experience had with my wife I would like to visit again soon and I strongly recommend to all.