Panoramic Group Hotels in Goa
(2 Hotels in Goa)
I reached late in the night because of flight delay and the only staff in the hotel was the watchman at the gate and I had lot of trouble getting my room at 2:30 in the night. There was no chef in the hotel to add to my frustration. Location is also not that great. I would not recommend this place to anyone.
Vikas Kotian | 2016-10-17
Let me start with positive points first. Location of guest house (not hotel) is good. It's 5 min walk from Colva beach. I went with my family to south Goa with not much expectations from Gracino (as I read reviews before booking). In spite of low expectations, experience was nightmare. Following were issues. 1. Property was totally unoccupied. We could hardly see any guest (not even one) in spite of peak season in Goa. 2. Property needs lot of maintenance. Pics seems to be old what we see online. 3. No manager/ separate support staff. Check-in, showing rooms, help to take luggage to room etc was done by single staff sitting (security staff)at reception. Really multi talented person. 4. Rooms looked to be OK but there were honey bee inside. 5. Power issues seems no backup. 6. Not hotel like experience/ professionalism/ any positive thing which I can remember except location. It was scary experience to be there with family in Graciano Cottages. It was such a nightmare that we decided to change hotel immediately. We moved to another hotel near beach. I would strictly not recommend Graciano Cottages for family vacations. If you are travelling with your friends then you may consider if you are looking for room to stay without bothering much about facilities. But if you are looking for decent property then don't go for Graciano Cottages. Wish you happy and pleasant travel.
Pankaj | 2017-02-01
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