Don't even try to book hotel from Makemytrip. They are cheating people anyway, showing some thing else & provides else. Even the PALM Residency is the worst selection. No even min basic services available like hot water, cleanliness, regular change of bed sheet and towels. Not providing the liquid and soap eveb after demanding. No value for money. Even the location is worst & their people are very cheater in all things. Don't ever think to go this hotel. VERY POOR EXPERIENCE WITH THIS HOTEL AS WELL AS MAKEMYTRIP ALSO. EVEN I WILL RATE NEGATIVE, AS PER MY SUGGESTION. NOT EVEN 1 RATE.
Value for money stay
Firstly the location is a bit away from the main market. But very easy to locate and on the main road. Rooms were clean. Good service from manager and staff... Very prompt. But could be better. Facilities are wanted. Like our room did not have an intercom to call anyone. They have service for food but no restaurant. Hot water available only in the mornings. But overall good value for money. And a good experience for us as a family.
Worse experience of hotel stay
1 star is too much for this hotel. Make my trip should have options for star. But best support by make my trip. They shifted us to new hotel. Rudeless behavior of owner. If hotel insist me for free stay I will say no. Different pics different situation.