Ocean Spray, Pondicherry Room Rates
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By Colin Macdonald
on 16 January, 2015
The service level was poor - very slow and not customer focused. The pool area was nice (layout etc.) but there was a shortage of tables, umbrellas, sun loungers and the area needs to be cleaned each morning to remove the bird droppings. We had a chalet - the woodwork on the pier to the sitting area was dangerous - you could fall into the water as the woodwork was not safely attached to the wall! The hotel has a lot of potential as it is basically very pleasant - but it is clearly managed very poorly and needs some investment to really make it special - investment in upgrading the whole place and in up-skilling the staff who were frankly very poor (40 minutes to check out!).
By Mahendra Karigowda
on 03 January, 2015
Need to have better staff at billing counter with smile, reception should improve. There is only one restaurant active. Overall experience is good, need to spray or control mosquitoes. There are plenty in common areas and in tea restaurant.
By Nagesh Rao
on 23 October, 2012
Excellent resort for a holiday. The ambience was good, the Resort layout , swimming pool, the food, entire staff courtesy, check in / out procedures were very good. No additional worries once you step in the hotel. Highly recommended to every body going on a holiday to Pondicherry.
By Ramana Mohanbabu
on 04 August, 2013
The present entry to the hotel has to improve. Car parking space is inadequate. The blocks of the hotel is disintigrated from each other and no internal access from one block to the other during rain is available. Reception and restaurant are not quickly approachable from all blocks. The distance affects room service. Food is relatively costly compared to rents. No ventilation in toilets attached with standard rooms. Food menu requires more variety.
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