Jyoti Hotels in Agra
(1 Hotels in Agra)
I reached hotel at around 11am, hotel members didn't allow to check-in and they told me that they have not got the payments from Makemytrip. I called Makemytrip members and they still not able to resolve the problem. After one hour of worst experience and bad discussion I became able to check in and hotel members told me if they will not receive payment till morning then I need to pay at the time of check-out. I became ready because I was so tired and I had to appear in exam next morning. During my check-out torture was again started but after discussion with makemytrip member I again paid money to hotel. I was told to refund my repaid amount in my account but I have not received a single call or message after 3 days of check-out. So please make it clear your room is booked or not before reaching reception of hotel. Staff are also not professional
Amit Patel | 2016-03-20
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