The property has potential but not maintained well
The location of this property is somewhat far from the main stream. But if you have your own vehicle, it's not far from destinations. Well, Abu is a small place anyway, its just that to go anywhere from here, you will need a vehicle. They can also help you in getting a rental bike etc. Which is not very expensive. But if you prefer to walk, then its not that easy from here. There are many good Hotel Shiv villas on the main road for this. Some points for improvement: 1. The property is spacious, has a lot of potential to become a lot better. Thay have a stepped garden which looks great but lacks a kids playing area. 2. They have a place for restaurant, but its very basic. They could have made it flashy with some interior planning and its next to garden. 3. They have not maintained the property well, for instance, the paint at many places is faded due to weather and water leakage, that's not checked. Some light bulbs are not working and they haven't replaced them even in rooms. 4. Their staff is excellent and courtious, but not well trained. They try their best, but you can't expect them to perform in a certain way when they are not trained to do so. 5. A few things were out of the line, plumbing of the rooms is visible from just outside the room when you enter. AC is fitted just opposite the main doord of rooms. Exaust of the bathrooms is just outside the room near entrance door and also towards the restaurant area, which is problematic. 6. Their kitchen is very basic. 7. They have concentrated all the exhaust points (from kitchen and the rooms) towards the commong sitting area + restaurant and that can be unpleasant at times. A lot of good things: 1. Their staff is really cordial and well behaved. They were prompt and always ready to help. Our phone was not working but they were always near our room so we could call them out. They also replaced our phone the very next day (not the same day because we reached very late in the night) 3. We reached quite late in the night, but most of the staff stayed up as they knew we were coming. It was my birthday and their staff made a fantastic arrangement for decorating the room with balloons, cake, and what not. Pricing for everything was proper and everything was worth the price (except the room tariff of course because of high season). Breakfast was decent and proper 7. We didn't try any meal there so have no clue about it, but we could smell it when it was being prepared for others, and it was good. 8. They have used top notch fittings for rooms and toilets and ACs are of really good quality. 9. The location of property is such that its very airy all the time. Even in peak afternoon, we could sit outside without sweating a drop. Well, it lives up to the expectation of being a budget Hotel Shiv villa. But as I said, they have a lot of potential to be better and to be able to attract more customers. It's a small property with hardly 10-12 rooms, that makes it even more peaceful and serene.