The room was good, spacious. We'd come after a good 6hr travel, so wanted to bathe in the evening. They agreed to give us hot water despite their hot water timings being 5am to 11am. However, they apparently couldn't abide by their promise. So, in the dead of the winter, we bathed in cold water . Snce we were in a hurry to check out early morning the next day, we ordered breakfast. The Poha they sent was cold, and the tea was sugarless . Overall, services were average, the stay was good!
Not a good experience
Reviewed 10 months ago
Please do not waste your money at this hotel, poor service, very small and dirty room, no proper maintenance. While I booked for hotel, I book two deluxe room for 3+3 adult, with extra charges for extra person. But whenever I check in at hotel, hotel management allowed 2 small rooms with only 2 person stay facilities. When I raised query to hotel management they told we have only intimation by email for only double bed room booking, No any payments received for extra person, but if you wish we will arrange complimentary for other person. Why complementary? Also room size very small, so arrangement for 3rd person with extra mattress was very uncomfortable. Service, cleaning and other facility poor than "Dharmasala".