Emarald Group Hotels in Chennai
(1 Hotels in Chennai)
Breakfast, room Service and lower level staff is excellent but the reception and top most person particularly general manager is least bothered about guest treatment. He is not having basic understanding of modern days competitive hospitality business. Mr. Elango does not take any responsibility of any mistake done by his staff and is very arrogant in behavior and communication, which is most negative part of this beautiful hotel. And definitely going to hamper the hotel business.
AJAY KHARE | Mon, Oct 2, 2017
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