Concept Hospitality Hotels in Kolkata

(2 chain hotels in Kolkata)

2 Hotels in Kolkata

Choose from below List of Available Concept Hospitality Hotels in Kolkata for Online Hotel Booking 2

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Ibiza The Fern Resort & Spa, Kolkata

Not a good stay. Nowhere near to what hotel claims

2

A tranquil getaway, far from the ruckus of the city, where you can have your day in the sun.The 20 acre resort, Ibiza The Fern R

An outdoor pool, a kids' pool & a play zone Nestled amid 20 acres of sprawling greenery

Includes Breakfast

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The Fern Residency, Kolkata

To begin with my request for two adjacent rooms which were though booked separately was addressed. The room was well prepared and maintained with a lot of awareness for water conservation. I would like to add here that instead of providing 2 bottled water each day you should facilitate a dispenser and promote the use of reusable bottles and avoid as much as plastic as we can. Similarly replace the toiletries with replenish able containers/dispensers. The room was cleaned and my brief was exactly followed. Also I think there should be a post to inform customers to request for newspapers at the concierge and provide only the requested ones with the same. I observe that the hotel houses a lot of corporate who put up for work here. Hence the hotel needs to have their best staff who are mentally prepared to serve guests from 7-9 am. I noticed the speed and swiftness at which only two or three of them worked there were spread across the day. If the rest need training I believe workshops need to be carried to up-skill them to handle such pressure. I was over whelmed with the service Ms. Ritika/ Rishika and the restaurant manager provided to me during my wait after the check out. She truly is a star who built rapport with me and took the effort to wish me. Truly left a mark at the end of my stay there.

5

Located next to City Centre Mall, the Fern Residency Kolkata features the all day Zodiac restaurant & a fitness centre. L

Includes Breakfast

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