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Classic
Fits 2 Adults
₹ 3,518Per Night:
Jalpaiguri
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Location rated 3.7 by guests
Property Rules at Collection O Jalpaiguri Formerly Greater Kailash
Couple/Bachelor RulesUnmarried couples allowed. Local ids not allowed










73 Ratings, 49 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Excellent Stay
Excellent property. Price reasoning
Room: Classic
Good Stay
Location is good and specious. Best for Family. Neat and clean. System appears to be professional. Lift Facility is available. Sufficient parking space.
Room: Classic
"Excellent service,"
Focus on staff and service "The staff were incredibly friendly and efficient." "The front desk staff were exceptionally friendly." "This was the best service I've ever received." "They were always willing to help with a smile." Focus on cleanliness and comfort "The room was spotlessly clean and comfortable." "The bed was remarkably comfortable, and the sleep quality was excellent." "The bathroom was extremely clean and well-stocked." Focus on location and value "Great location, within walking distance of all popular landmarks." "It was in a convenient location and felt very safe." "The hotel offered great value for money."
Room: Classic



Check in Problem Again
First of all The Hotel was not ready to check in us as they were saying again and again that they would not check in us as we booked .. After a lot of conversation and verbal fight finally they accepted our booking. This is totally unacceptable.. Please take care of this in future...
Room: Deluxe


Excellent Stay
Very Neat & clean, Staffs are very helpful & they have good behaviour also, it's a likely own home atmosphere & place is very quiet.
Room: Classic
Good Stay
Room was specious, clean but the water in the bathroom is very muddy. There was no geyser in the bathroom. Behaviour of the staff was good. Overall the stay was good
Room: Classic
Good Stay
Sorry to mention that the property is not having and food arrangements hence can't comment on that, rest for my work the location was best and the hotel infrastructure is good but lacks service staff. Thanks
Room: Classic
Good property
The management of the property has tried for the best possible solution for a much-needed banquet with well-furnished rooms at jalpaiguri. The staffs are good and friendly but the architect of the property has created a mess with the toilets. Even a 10-year-old child struggles hard to accommodate due to the size and arrangements in the toilet. The banquets are excellent, the ambience is good.
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Sun Feb 21 14:30:11 IST 2021
Thank you for your kind words, sudeep basu! looking forward to hosting you soon with a superb experience. Regards, james!
Not good
No sanitiser in entrance. No in house kitchen in the hotel
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Sat Sep 19 17:00:27 IST 2020
Hi babel dutta thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, james!
Jalpaiguri trip
Location of hotel is good, poorly maintained, no basic amenities provided in the room like water bottle, dustbin, electric kettle. No kitchen in hotel. Overall they can make services better. Not value for money at all.
Room: Classic (2X)

Collection O Jalpaiguri Formerly Greater Kailash has replied on Wed Feb 19 12:34:52 IST 2020
Hi Sandeep, we regret The unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Amit!
Improvement required
(1) In house kitchen to be set up (2) Evening tea as well as snacks facility to be provided. (3) Drinking water is made to be available round the clock.
Room: Deluxe (3X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Sat Nov 09 14:18:13 IST 2019
Hey Swapan, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure The better experience in The future. Regards, Rajendra!
Taking extra charge
This is completely cheating. Suggest everyone not to select that hotel by mistake. Very terrible experiences in my life.
Room: Deluxe (3X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Sat Nov 02 13:22:27 IST 2019
Something like this shouldn't have happened, Rajib! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Rachit!
Excellent good behavior
Probably they don't have restaurant facilities.
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Wed Sep 25 07:15:22 IST 2019
Glad to hear your review, Prasenjit Baidya! We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in The future. Have a great day! Regards, Vishal
Money minded hotel staff
They have charged extra above the booking amount and given bill with booked amount and room also given after 12 noon. The room service is not good and staff required amount for each.
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Thu Sep 26 18:30:21 IST 2019
Something like this shouldn't have happened, Manish! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin.
Not for outsiders
First of all I request not to book this hotel online. It is for only Bengali persons. Hotel asked me to file a complaint on MMT so that they can get a higher amount otherwise they will not give me room. Breakfast includes puri sabji and egg without asking me whether I am veg or nonveg. Quality of food was bad. I returned breakfast daily and no one was there for any support. Tv not working. Had a very horrible experience even after extending more than charged extra for my 4 nights stay.
Room: Deluxe (3X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Fri Sep 13 18:46:39 IST 2019
Sorry for The unpleasant experience you had with us, Rasu! Thank you for sharing The feedback, we are using this as an opportunity to escalate The matter with The relevant team. We assure you that your next experience will be memorable one) regards, Jamil
Hotel
Overall good, the location, cleanliness.
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Fri Sep 13 18:46:39 IST 2019
Thank you so much for The amazing feedback, Pralay! We'll put in our efforts to provide consistent service every time. Regards, Jamil.
A home away from home.
Excellent, homely atmosphere.
Room: Classic (2X)



Collection O Jalpaiguri Formerly Greater Kailash has replied on Sat Sep 07 06:34:20 IST 2019
Hey Sanjukta Rakshit, your review made our day. Reviews like yours are what keeps us going The extra mile to serve better in The future. Regards, Rachit
Nice
Electricity problem, hotel problem, restaurant problem, travel money hight Coust
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Fri Sep 06 16:19:30 IST 2019
We are so disappointed to hear such kind of experience, Satyajit! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared The feedback to our relevant immediately to rectify The issue. Hope to serve you better in future. Regards, Navneet
Simple stay
Low budgeted hotel. Deluxe rooms are better. Cleanliness can be better.
Room: Classic (2X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Tue Sep 03 19:37:56 IST 2019
Hey Mani, thanks for your feedback as it has been shared with the relevant team, they'll look into this concern and will surely improve accordingly. Regards, Sagar
Great experience
Just a very good hotel. Staff is very helpful. Manager Yusaf is very helpful.
Room: Deluxe (3X)
Collection O Jalpaiguri Formerly Greater Kailash has replied on Mon Sep 02 06:45:13 IST 2019
Hey Anirban Parbat, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Sagar
Q: How many types of rooms are available at Collection O Jalpaiguri Formerly Greater Kailash in Jalpaiguri?
Q: What are the tourist attractions around Collection O Jalpaiguri Formerly Greater Kailash?
Q: What are the Check-In and Check-Out times of Collection O Jalpaiguri Formerly Greater Kailash, Jalpaiguri?
Q: What are the customer ratings for Collection O Jalpaiguri Formerly Greater Kailash?
Q: Any options for booking on partner website?
You can explore Collection O Jalpaiguri Formerly Greater Kailash on our partner website www.goibibo.com
Q: How far is Collection O Jalpaiguri Formerly Greater Kailash from the city center ?
Q: Where is Collection O Jalpaiguri Formerly Greater Kailash located?
"Excellent service,"
Sandip Das
Focus on staff and service "The staff were incredibly friendly and efficient." "The front desk staff were exceptionally friendly." "This was the best service I've ever received." "They were always willing to help with a smile." Focus on cleanliness and comfort "The room was spotlessly clean and comfortable." "The bed was remarkably comfortable, and the sleep quality was excellent." "The bathroom was extremely clean and well-stocked." Focus on location and value "Great location, within walking distance of all popular landmarks." "It was in a convenient location and felt very safe." "The Collection O Jalpaiguri Formerly Greater Kailash offered great value for money."
Good property
SUDEEP BASU
The management of the property has tried for the best possible solution for a much-needed banquet with well-furnished rooms at jalpaiguri. The staffs are good and friendly but the architect of the property has created a mess with the toilets. Even a 10-year-old child struggles hard to accommodate due to the size and arrangements in the toilet. The banquets are excellent, the ambience is good.
Good Stay
Vikas Chandra Pan
Sorry to mention that the property is not having and food arrangements hence can't comment on that, rest for my work the location was best and the Collection O Jalpaiguri Formerly Greater Kailash infrastructure is good but lacks service staff. Thanks
Good Stay
Manas Mandal
Room was specious, clean but the water in the bathroom is very muddy. There was no geyser in the bathroom. Behaviour of the staff was good. Overall the stay was good
Good Stay
rahul karn
Location is good and specious. Best for Family. Neat and clean. System appears to be professional. Lift Facility is available. Sufficient parking space.
Hotel
PRALAY KUMAR BISWAS
Overall good, the location, cleanliness.
Excellent Stay
Avik Ghosh
Excellent property. Price reasoning
Great experience
Anirban Parbat
Just a very good Collection O Jalpaiguri Formerly Greater Kailash. Staff is very helpful. Manager Yusaf is very helpful.
Not good
BABUL DUTTA
No sanitiser in entrance. No in house kitchen in the Collection O Jalpaiguri Formerly Greater Kailash
A home away from home.
Sanjukta Rakshit
Excellent, homely atmosphere.
Simple stay
Mani Chidambaranathan
Low budgeted Collection O Jalpaiguri Formerly Greater Kailash. Deluxe rooms are better. Cleanliness can be better.
Excellent good behavior
Prasenjit Baidya
Probably they don't have restaurant facilities.
Excellent Stay
Ashik Chowdhury
Very Neat & clean, Staffs are very helpful & they have good behaviour also, it's a likely own home atmosphere & place is very quiet.
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