Hotel is strategically located so that you get lost searching. Receptionist behaves as if he owns the Hotel and you are asking for a room for free. No lights in the Bathroom, requested several times and finally some Led bulbs were installed. No hot water, phones in the room do not work.
Requested for room change, but was denied apparently due to all the all rooms being booked Frequent power outage! Ac doesn't work on Battery backup, so does not the elevator. Swimming pool is inactive for over a year. Gym is OK for a Hotel of this rating, Air Condition does not work in gym. Only good thing was the Food. I wish MakeMyTrip allowed people to post the pictures, the glasses covered with fresh plastic kept on the shelf were covered with Ash. I guess, it was a treat for me. When I complained to the Manager at the front desk, he looked at me with the 'dude I don't give a damn' expression and nodded with okay! Overall - Disappointed my Girlfriend, never going back to this one.
Reviewed 33 months ago
Nice hotel. Good for business travellers, has all the facilities and the restaurant serves great food. Approximately 100 rooms in the hotel and location is near Sikanderpur metro making it convenient to reach. Staff was friendly and helpful. Overall a good experience at the hotel.