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Review Of Al Sarab Hotel

Name: Al Sarab Hotel
Address: Al Rigga Street,Deira, Near Taj Palce Hotel - Dubai, Dubai, 113330, UNI
Price range: Al Sarab Hotel Price starts at INR 5,624/Night

Deira, Dubai | 3 km drive to Dubai Gold Souk

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User Rating & Reviews

everyone
couple
solo
business
family

3.7

Very Good

145 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.7
Cleanliness3.5
Value For Money3.7
Facilities3.1

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the helpful staff and good customer service. The property’s location is convenient, being close to the metro, making it easy to explore old Dubai. However, some guests noted issues such as persistent cigarette smoke smells in rooms and cramped facilities. Also, there were concerns about additional charges for visitors and the overall value for money.

4.0

Good Stay

capt a.solo

Humble staff, clean rooms & fresh breakfast. Great stay!

Travel Month: Nov 2025 (5-Night Stay)

Room: Deluxe Double Room

3.0

Good for solo travellers

solo

Despite the lack of parking, it was a nice stay, average property, and location in the old Dubai where the traffic starts every evening until midnight. I haven't tried the food in the hotel. I'm satisfied with the amenities and other services. note: this hotel is good for singles and solo travellers and people who like to drink and party.

Travel Month: Mar 2025 (4-Night Stay)

Room: Standard Double Room

Al Sarab Hotel has replied on Tue Jun 17 16:51:22 IST 2025

Dear Mr. Hassan Ali, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

5.0

Excellent Stay

givanni d.

Good customer service at the reception

Travel Month: Oct 2024

Room: Standard Double Room

Al Sarab Hotel has replied on Tue Jun 17 16:52:02 IST 2025

Dear Givanni Demitri, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Syed Tahir. Front Office Manager.

3.0

Smelly rooms always

gurpartap s.couple

Room was to smelly always smell like smoke and was too conjusted for two people as washroom was also so tight

Travel Month: Mar 2024 (4-Night Stay)

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:48:33 IST 2025

Dear Gurpartap Singh, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

2.0

Complain

abdalrhman a.business

Anything you want to do is for money also if any of your friends coming yo stay with they 100 dirhams every time also i booked two separate beds and they didn’t give me that room also they gave me a very small room.

Travel Month: Feb 2024 (5-Night Stay)

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:49:04 IST 2025

Dear Mr. Abdalrhman Abas, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

1.0

Terrible stay!

steffin j.solo

After staying in atleast 15 different hotels minimum in dubai, this is the worst hotel. I stayed in 7th floor(non smoking floor) while the pubs were on 1st floor. My room smelt as if there was a guy smoking in my room constantly. The whole hotel smelled like cigarette smoke, everywhere. This hotel is not worthy to stay, families with kids, completely stay away. Thank god, i only stayed for 1 night. Even if they offered me free stay, i wont stay here.

Travel Month: Jan 2024

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:49:42 IST 2025

Dear Sir/ Madam, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

4.0

Check in

ramnath p. loyalty-icon

business

Gave us very good service also early check in and late check out. Very helpful staff, clean. Walking distance from metro

Travel Month: Oct 2023

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:54:24 IST 2025

Dear Ramnath Prabhu, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Syed Tahir. Front Office Manager.

1.0

Terrible Stay

saravanan c.

Poor hospitality, poor ac, poor response from reception

Travel Month: Jun 2023

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:50:30 IST 2025

Dear Saravanan Chandra, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

1.0

Terrible Stay

saravanan c.business

Waste of money. No extra towels, water bottles, no ac, there is no cold water to bath. There is no lock for bath room. Room rate is too high.

Travel Month: Jun 2023

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:51:14 IST 2025

3.0

Good staff

poonam s.couple

staff is really good. room is clean but didn't like the hotel. especially the crowd

Travel Month: Dec 2022

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:51:45 IST 2025

Dear Poonam Singh Raj, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.

3.0

Location was good, indian restaurants not available neat hotel

mangal s.

business

Location was good but there no have any indian restaurants at location

Travel Month: Nov 2022

Room: Standard Double Room

Al Sarab Hotel has replied on Fri Aug 22 14:52:59 IST 2025

Dear Mangal Singh, Thank you for your comments about your recent stay at Alsarab Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence. May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine service es. Kind regards, Syed Tahir. Front Office Manager.