ROOM 1

3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Holiday Inn Bur Dubai Embassy District

Al Hamriya Khaleed Bin Waleed, 20th Street, Dubai, United Arab Emirates

8,140

6,706

Per Night for 1 room

Best price for your stay in Holiday Inn Bur Dubai Embassy District. 2X refund if our rate is not cheaper!

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1 ROOM RECOMMENDED FOR YOU

ROOM 1

BREAKFAST INCLUDED

Standard Room

6,706

DEALOFTHEDAYCBCH

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8,140

6,706

Total price per night for 1 room

Non Refundable

Booking Policy

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About Holiday Inn Bur Dubai Embassy District

check-in 2 PM | check-out 11 AM

Strategically located in the Embassy district, Holiday Inn Bur Dubai is at a mere 10 minutes walking distance from the shoppers

Strategically located in the Embassy district, Holiday Inn Bur Dubai is at a mere 10 minutes walking distance from the shoppers mecca - the Burjuman Mall. The hotel is just 6.7 kilometres from Dubai International Airport. Holiday Inn Bur Dubai is well connected to key tourist attractions via Burjuman metro station, which is just 0.5 kilometres away from the hotel.

Take a dip and swim to your hearts content in the beautiful rooftop pool or enjoy a work out at the fitness centre. For official work, you can avail the services of the business centre at the hotel. Enjoy a rejuvenating spa and massage. To satisfy the craving for Indian meals, all you have to do is to take a short 10 minutes to the famous restaurants like - Aamchi Mumbai and Four Points at Antique Bazaar.

The modern rooms at the hotel are equipped with satellite television, direct dial phone, bidet, air conditioning, coffee/tea maker, minibar, in-room safe and hair dryer. Wireless internet is available in all rooms at an extra cost.

The Holiday Inn Bur Dubai is located quite near to major attractions like the Dubai Museum, Meena Bazaar and Burjuman Mall. The hotel provides free shuttle service to the mall. Dubai Creek is just a 5 minutes walk from the hotel while the famous Grand Mosque is about 1.9 km away from the hotel.

Facilities offered in Holiday Inn Bur Dubai Embassy District :

Parking (Free)LaundryBilliardsDartsKid MealsRoom Service (24 Hours)128+More Amenities

Hotel Facilities

LaundryBilliardsDartsKid MealsRoom Service (24 Hours)Wake-up Call / ServiceHigher level toiletRoll-in showerTelevision in common areasConference space size (meters) - 1250Limo or Town Car service availableFree area shuttleGift shops or newsstand24-hour business centerVIP room facilitiesShuttle service (free)Daily maid serviceIroning serviceBilliards or pool tableKid-friendly buffetRV, bus, truck parkingSpecial diet menus (on request)Safe-deposit box at front deskNightclubParking garageHealth clubComputer stationIn-room accessibilityChildren television networksCoffee/tea in common areasAirport shuttleNumber of floors - 4Car hireFree beach shuttleParking Facilities AvailableMedical Assistance AvailableLaundry facilitiesLockersBoard games/puzzlesYear Built - 2009Tours/ticket assistanceMassageSun terraceDry cleaning/laundry serviceTrouser pressPorter/bellhopCoffee shop or caféToilet with grab railsLiftMeeting roomsHair salonNumber of restaurants - 2Accessible bathroomFree newspapers in lobbyAccessible parkingOutdoor pool (all year)Free self parkingReception Conference centerElevator/liftConference HallExpress check-inBreakfast available (surcharge)Total number of rooms - 210Spa treatment room(s)Wedding servicesSecured parkingAirport shuttle (additional charge)Poolside barInternet Access WiFi available in all areasSpa and wellness centreConference space size (feet) - 13450BallroomNumber of bars/lounges - 2Banquet hallStreet parkingMoney Exchange FacilityNumber of buildings/towers - 1Breakfast in the roomNightclub / DjKaraokeParking (Free)ParkingOn-site ParkingPrivate ParkingBeach TowelsFree Internet ServicesFree Wi-fiInternet ServicesWi-fi24-hour Front DeskConcierge ServiceTicket ServiceLuggage StorageCurrency ExchangeTour Desk24-hour SecurityAir ConditioningBarber/beauty ShopCar RentalNewspapersDesignated Smoking AreaDry CleaningFamily RoomsGift ShopSafety Deposit BoxMultilingual StaffNon-smoking RoomsRoom ServiceShops (On Site)Swimming PoolOutdoor PoolRooftop PoolFitness CentreSaunaSteam RoomBarRestaurantPacked LunchesSnack BarFacilities For Disabled GuestsWheelchair AccessibleMeeting/ Banquet FacilitiesBusiness CenterConference FacilitiesFax/photocopyingSecretarial Services

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Choose a room with below filters and room types

  • Including Meal(s)
  • Free Cancellation
  • Pay At Hotel

Standard Room in Holiday Inn Bur Dubai Embassy District

Room Image

Breakfast 

17% OFF

Breakfast for 2

Non Refundable

8,140

6,706

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only Pay at Hotel

17% OFF

Breakfast for 2

Non Refundable

Pay at Hotel

8,155

6,718

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only 

Free Cancellation before 04-Feb-2019 11:00 PM IST

7,656

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

5% OFF

Free Cancellation before 04-Feb-2019 11:00 PM IST

Pay at Hotel

8,155

7,670

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

Breakfast for 2

Free Cancellation before 04-Feb-2019 11:00 PM IST

8,140

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

3 more tariffs available

Room, 2 Twin Beds, Non Smoking in Holiday Inn Bur Dubai Embassy District

Room Image

Breakfast 

17% OFF

Breakfast for 2

Non Refundable

8,140

6,706

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only Pay at Hotel

17% OFF

Breakfast for 2

Non Refundable

Pay at Hotel

8,155

6,718

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only 

Free Cancellation before 04-Feb-2019 11:00 PM IST

7,656

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

5% OFF

Free Cancellation before 04-Feb-2019 11:00 PM IST

Pay at Hotel

8,155

7,670

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

Breakfast for 2

Free Cancellation before 04-Feb-2019 11:00 PM IST

8,140

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

3 more tariffs available

Deluxe Room in Holiday Inn Bur Dubai Embassy District

Room Image

Room Only 

23% OFF

Non Refundable

11,532

9,226

Per Night

Applied DEALOFTHEDAYCBCH Get cashback to all credit and debit cards within next 72 working hours, T&Cs apply

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

23% OFF

Non Refundable

Pay at Hotel

12,039

9,243

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

18% OFF

Breakfast for 2

Non Refundable

12,017

9,807

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only 

Free Cancellation before 04-Feb-2019 11:00 PM IST

11,532

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Room Only Pay at Hotel

4% OFF

Free Cancellation before 04-Feb-2019 11:00 PM IST

Pay at Hotel

12,039

11,553

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

Breakfast for 2

Free Cancellation before 04-Feb-2019 11:00 PM IST

12,017

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Breakfast for 2

4 more tariffs available

Executive Room, 1 King Bed, Non Smoking in Holiday Inn Bur Dubai Embassy District

Room Image

Mini Bar,Premium bedding,Free local calls,Desk,Free cribs/infant beds,Free bottled water,Turndown se...rvice,Daily housekeeping,Free wired Internet,Slippers,Separate sitting area,Blackout drapes/curtains,Free toiletries,Room service (24 hours),Bathtub or shower,In-room climate control (air conditioning),Hair dryer,Down comforter ,Free WiFi,Individually decorated,Satellite TV service,Phone,Non-Smoking,Private bathroom,Number of bathrooms - 1,Iron/ironing board,Individually furnished,In-room safe,Air conditioning,LCD TV ,Connecting/adjoining rooms available,Premium TV channels,Coffee/tea maker,Rollaway/extra beds (surcharge),Bidet,HDTV,Pillow menu More
Room Only 

23% OFF

Non Refundable

11,532

9,226

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

23% OFF

Non Refundable

Pay at Hotel

12,039

9,243

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

18% OFF

Breakfast for 2

Non Refundable

12,017

9,807

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only 

Free Cancellation before 04-Feb-2019 11:00 PM IST

11,532

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Room Only Pay at Hotel

4% OFF

Free Cancellation before 04-Feb-2019 11:00 PM IST

Pay at Hotel

12,039

11,553

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

Breakfast for 2

Free Cancellation before 04-Feb-2019 11:00 PM IST

12,017

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Breakfast for 2

4 more tariffs available

Executive Suite - Non-Smoking in Holiday Inn Bur Dubai Embassy District

Room Image

Room Only 

22% OFF

Non Refundable

13,470

10,776

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

22% OFF

Non Refundable

Pay at Hotel

13,981

10,796

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

18% OFF

Breakfast for 2

Non Refundable

13,955

11,358

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast for 2

Room Only 

Free Cancellation before 04-Feb-2019 11:00 PM IST

13,470

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Room Only Pay at Hotel

3% OFF

Free Cancellation before 04-Feb-2019 11:00 PM IST

Pay at Hotel

13,981

13,495

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

Breakfast for 2

Free Cancellation before 04-Feb-2019 11:00 PM IST

13,955

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2019-02-04 23:59:59 (destination time). Cancellations made after 2019-02-04 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 03 Feb, 2019.

INCLUSIONS

Breakfast for 2

4 more tariffs available

Executive Suite - Smoking in Holiday Inn Bur Dubai Embassy District

Room Image

Room Only 

Non Refundable

10,776

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

10,796

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

1 more room type(s) available

Holiday Inn Bur Dubai Embassy District Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4779 Reviews

EXCELLENT 263 reviews

VERY GOOD 337 reviews

AVERAGE 120 reviews

POOR 32 reviews

TERRIBLE 27 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

vijay B

Business Traveller

30 May 2018

Great Place to stay

This property is centrally located, easy access to Metro and Mall. For Indians its a blessing in disguise as its very close to Good Veg Restaurants , Service was good , Staff were friendly and security was also good. Value for money, they have a bar inside the hotel. i loved it. Special thanks to the duty manager who called me personally when i was in my room to check if everything was ok. Sadly i forgot his name.

lonetraveller609

Friends getaway Traveller

26 May 2018

Excellent Experience

I choose the Holiday Inn as I wanted a relatively inexpensive hotel in Dubai in short notice. The Holiday Inn Bur Dubai is a great hotel; its near the metro and a short walk to Burjaman shopping centre. The room was a good size which overlooked the main road. Breakfast had beef bacon, an egg station, salad and fruit. The hotel was popular with families from India and this was reflected in some of the dishes at breakfast. The hotel was clean and the staff keen to help. The Hotel is always exceptional clean and the room over generous. Everything works well and when I return to Dubai I will aim to stay here again. M Khan

Vikash S

Family Traveller

23 May 2018

Very nice

It’s very nice property centrally located. Have all nice amenities and certainly recommended. Only issue is being vegetarian Hotel needs to add some vegetarian Indian items in menu in bfast. Very nice hotel right in heart of Dubai.

Merica81

Business Traveller

17 May 2018

Great Staff and Breakfast

As it was the first day of Ramadan I was heartbroken when I came downstairs to have breakfast and saw the eating area empty. But.....I was lead to one of their ballrooms where the entire breakfast buffet was set up including the omelet station. Holiday Inn found a great way to compromise for their non-Muslim guests without degrading their quality. My waiter, Rakesh, was such a joy to talk to and was a great waiter and very attentive. I just like this location that is 1 block away from the Burjuman train station and mall.

ScottishlassAlice

Couples Traveller

09 May 2018

An oasis...

We are a retired couple, & IHG Elite members, so enjoyed the perks given us for our status. We decided to stay at this hotel for a few days pre cruise, due to its location, & proximity to the Creek & Al Seef area. After on overnight flight, we arrived at the hotel in the morning. At check in, Emad, Guest Services Supervisor, greeted us with a genuine smile & said that our room was not quite ready, so please enjoy a complimentary breakfast. As the Emirates breakfast consisted of a sweet pastry, which I didn't eat, we were delighted to be afforded this nice gesture.After a light, refreshing, fresh breakfast, and as we drank our cold drinks, Emad approached & said our room was ready. At this juncture, Cajetan, Duty Manager, a lovely man, appeared and said he would escort us up to our room, 214, the only executive suite in the hotel ! Well, once he opened the double doors to our suite, we were impressed. The massive lounge / dining room was Regency style decor, very ornate, but comfortable, with a large modern flat screen TV. The bedroom was large and the bed was super comfortable. The main bathroom had an over bath/ jacuzzi, shower. The only complaint, if you can call it that, was that there were no hooks in the bathroom on which to hang the lovely supplied bathrobes. Slippers were also provided. Our suite attendant was very friendly, always smiling & willing to do anything, not that we requested anything from him. He kept us well hydrated, with bottles of water left in the rooms after he cleaned them. The breakfast staff were all delightful, welcoming us daily with lovely smiles & greetings. It was buffet style, but the staff always wanted to assist us, which we declined, except for one morning when the coffee machine was not working, and without hesitation, a member of staff went and made a large cup of coffee for my husband. The food selection was very good, with a freshly made egg station available. There was a lot of hot Indian food on offer, but there was plenty of other food from which to choose. The fresh fruit on offer was delicious. The rooftop pool & loungers was the perfect oasis to go for a swim, & relaxation, after walking for many hours in the strong Dubai sun. The attendant on duty was very vigilant & friendly. Although it quite a small area, we never had any problems finding loungers in the shade. We used only the Two Guineas pub on the ground floor, but alas, as smoking is permitted in there, we could not stay long, as we cannot abide smoke. Our main concern is that passive smoking is as injurious to health as active smoking. As we had such lovely accommodation, we decided to use room service in the evenings...Beautifully presented & promptly delivered in the time stated, made for comfortable, relaxing evenings. All staff we encountered, from the bell boys / Concierge, housekeeping staff, restaurant staff to management, were without doubt, the friendliest, most helpful & happy staff we have encountered....we have travelled much, & stayed in numerous hotels. IHG & the hotel owners, should be very proud of this establishment. Prior to departure, we met with the GM, Herr Bruno F...a truly courteous, personable, genuinely delightful man. We informed him of the two minor issues mentioned in this review, which he said he would take onboard. To counteract the issues, we also informed him of his wonderful staff, most likely due to himself & management team, which he accepted very modestly ! The location of this hotel is within easy walking distance of the Creek, & the newly developed "old town". When we were last here, walking beside the Creek was impossible because the whole area was under massive construction. Now, it's a pleasure walking through the vast area....mix of modern & old, but all buildings, believe it or not, are new...just made to look very old ! We were so impressed with our stay here, that we intend on staying again when we next visit Dubai, prior to embarking on a cruise....which we have just booked ! Our stay was so enjoyable, & put us into a good frame of mind prior to boarding our cruise, that once on the ship & encountering the terrific crew, we felt as if the staff had travelled with us ....Well done to all concerned...5 star service all the way. We have no hesitation in recommending this establishment to anyone thinking of staying in this area of Dubai.....it's different from the marina area.

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