Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 154 reviews
VERY GOOD 189 reviews
AVERAGE 77 reviews
POOR 25 reviews
TERRIBLE 13 reviews
Solo travel Traveller
23 Aug 2018
Thought this hotel would be better based on the reviews. Check in went smoothly, but when I get to the room to shower and change I realize there is no shower door, so a bath appears to be my only option. This may have been for the best because the shower cap they provided me has already been used! It was literally a used wet shower cap stuffed back into its original box. Disgusting and unsanitary. Then, I realize that they haven't provided me with wash towels, only full size towels to dry off. I call twice and no one ever comes.
The next morning, I order room service. The sandwich I ordered is drowned in mayonnaise, but at least it was delivered quickly I suppose. I go out for the day to explore Dubai, and return late that evening before I have to catch my flight. To my surprise, the laundry that I gave them to clean is not back, and there is no one available to get it (their laundry is done offsite apparently). It takes the hotel 25 minutes to realize this, though, meanwhile I am trying to catch my flight. After the gentleman at the front desk tells me that it is MY fault and I will have to pay them to ship my clothes home once they return, I catch a taxi to the airport where I almost miss my flight due to the incompetence. My tip? Skip this hotel. I'll be back to Dubai, but definitely not here.
05 Sep 2018
The best hotel ever i stayed for 4 days in september, the staff was amazing, the rooms and the ways they treated us was SUPER, will hope to stay in this hotel for one more time,,, The Best in dubai for family, friends and couples.
27 Aug 2018
I stayed in city season though club mahindra. Such nice place to stay.They welcome us with welcome drink. Iwannt special thank to Mr. umar team. Deira city centre,metro station and 24 tuck shop near by.
30 Aug 2018
I'm stay 2 night at hotel now 4.30 AM and this room has more sound of the next room no sound proof and I can't sleep I think the next room is night club and no body coming for talk to the this room and said why made high music the other subjects the massage service in this hotel take 210 Dhr for massage service and 200 extra by cash any very bad
travel for me and room at this hotel has droob to other room and every body has lots worry and stress any why I recommended never booking this hotel
03 Sep 2018
One night only
Quite a pleasant hotel, but a couple of things in room and bathroom could have been cleaner. Lovely breakfast included. Double glazing on 10th floor so no noise except AC. Staff very nice. Requested blanket but after half an hour I received 2 towels and a bathrobe! Humourous really and I did get the blanket. Not inner city so you have to travel to sights, but I would stay again.