Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants
Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides.
The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotels room service.
Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Caf.
Mercure Grand Jebel Hafeet is situated 2 hours drive from Abu Dhabi and Dubai. The Hili Fun City Park is 25 km from the hotel and the Camel Race Track and zoo can be found 10 km away.
This property also has one of the best-rated locations in Al Ain! Guests are happier about it compared to other properties in the area.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 438 reviews
VERY GOOD 464 reviews
AVERAGE 207 reviews
POOR 84 reviews
TERRIBLE 52 reviews
27 Aug 2018
We stayed in the hotel for 2 nights and wanted to stay more, unfortunately was time to go back to work. The experience overall was amazing along with hotel facilities and selection of food.
Special recognition I will give to the staff working there , especially Mohammed ( simo) mostly meeting him by pool bar, very professional, friendly and helpful and Abdulrahman was top guy as well.
Definetly will be back
03 Sep 2018
We didn't want to leave ?
If you are planning or thinking to stay in Mercure jebel hafeet, go ahead without hesitation, especially if you are seeking a fun and adventures stay.
This is our second visit to Mercure hotel which with my whole family.
We loved our stay so much and we look forward to the next visit.
Well, the concierge team are very friendly and cooperative.
We originally booked a 3 delux (golf view) room but Mr. Manish heartily upgraded us to superior (pool view) wich is a fabulous view, to see the water and the mountin in great harmony.
The next day we had to move back to the deloux room but Mr.TIMOTIE graciously upgraded us again to let us stay in the superior room, despite all the difficulties and being fully booked, he wanted us to feel comfortable and happy, wich we were :) and he told us literally "dont worry, am with you and i want your comfortable"
A very big thanks to Mr.TIMOTIE, Mr.MANISH and SHILPA, for being very very freindly, nice and collaborative.
And everyone there was friendly with us.
We enjoyed every thing in the hotel, the dinner and breakfast buffet are delicious, the swimming pools especially the kids zone are great, the playing areas are very nice,and the view is magnificent day or night.
My kids loved the place A Lot so we are going back definitely.
Highly recommend for family's with kids.
28 Aug 2018
2 night stay
We went there with my husband, place is very nice. Hotel a little bit old, but the Mountain View’s are amazing.
What we didn’t like - very noice, a lot of children running around, it was hard to sleep at night , children where knocking at the door and banging other doors, and this was 1am.
Overall I would recommend this hotel
04 Sep 2018
Great hotel on top of the moun....
Great hotel in an even better location. Situated on top of Jebel Hafeet in Al Ain Abu Dhabi.
Friendly staff and beautiful gardens, very nice swimming pool and there is mini golf. The rooms are very clean and the food was very nice at the restaurant.
The hotel is isolated so you need a car or you can get taxis.
03 Sep 2018
Number one hotel in Al Ain
I visited the Mercure grand jebel hafeet in al ain for one night really it was amazing experience starting from the staff they are very helpful and welcoming especially Ibrahim at front office the staff they didn’t leave you till they insure you are satisfied the genteel man who are working in health club special thanks for him