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Mercure Al Ain

Jebel Hafeet, Al Ain, United Arab Emirates

SOLDOUT for the selected dates



About Mercure Al Ain

check-in 2 PM | check-out 12 PM

Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants

Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides.

The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotels room service.

Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Caf.

Mercure Grand Jebel Hafeet is situated 2 hours drive from Abu Dhabi and Dubai. The Hili Fun City Park is 25 km from the hotel and the Camel Race Track and zoo can be found 10 km away.

This property also has one of the best-rated locations in Al Ain! Guests are happier about it compared to other properties in the area.

Facilities offered in Mercure Al Ain :

Hotel Facilities

Mercure Al Ain Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

41245 Reviews

EXCELLENT 438 reviews

VERY GOOD 464 reviews

AVERAGE 207 reviews

POOR 84 reviews

TERRIBLE 52 reviews


Alexandr M

Business Traveller

27 Aug 2018

Awesome getaway

We stayed in the hotel for 2 nights and wanted to stay more, unfortunately was time to go back to work. The experience overall was amazing along with hotel facilities and selection of food. Special recognition I will give to the staff working there , especially Mohammed ( simo) mostly meeting him by pool bar, very professional, friendly and helpful and Abdulrahman was top guy as well. Definetly will be back

Reham E

Family Traveller

03 Sep 2018

We didn't want to leave ?

If you are planning or thinking to stay in Mercure jebel hafeet, go ahead without hesitation, especially if you are seeking a fun and adventures stay. This is our second visit to Mercure hotel which with my whole family. We loved our stay so much and we look forward to the next visit. Well, the concierge team are very friendly and cooperative. We originally booked a 3 delux (golf view) room but Mr. Manish heartily upgraded us to superior (pool view) wich is a fabulous view, to see the water and the mountin in great harmony. The next day we had to move back to the deloux room but Mr.TIMOTIE graciously upgraded us again to let us stay in the superior room, despite all the difficulties and being fully booked, he wanted us to feel comfortable and happy, wich we were :) and he told us literally "dont worry, am with you and i want your comfortable" A very big thanks to Mr.TIMOTIE, Mr.MANISH and SHILPA, for being very very freindly, nice and collaborative. And everyone there was friendly with us. We enjoyed every thing in the hotel, the dinner and breakfast buffet are delicious, the swimming pools especially the kids zone are great, the playing areas are very nice,and the view is magnificent day or night. My kids loved the place A Lot so we are going back definitely. Highly recommend for family's with kids.


Couples Traveller

28 Aug 2018

2 night stay

We went there with my husband, place is very nice. Hotel a little bit old, but the Mountain View’s are amazing. What we didn’t like - very noice, a lot of children running around, it was hard to sleep at night , children where knocking at the door and banging other doors, and this was 1am. Overall I would recommend this hotel

John R

Family Traveller

04 Sep 2018

Great hotel on top of the moun....

Great hotel in an even better location. Situated on top of Jebel Hafeet in Al Ain Abu Dhabi. Friendly staff and beautiful gardens, very nice swimming pool and there is mini golf. The rooms are very clean and the food was very nice at the restaurant. The hotel is isolated so you need a car or you can get taxis.


Family Traveller

03 Sep 2018

Number one hotel in Al Ain

I visited the Mercure grand jebel hafeet in al ain for one night really it was amazing experience starting from the staff they are very helpful and welcoming especially Ibrahim at front office the staff they didn’t leave you till they insure you are satisfied the genteel man who are working in health club special thanks for him

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