3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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BEST WESTERN PLUS Alpen Resort Hotel

Spissstrasse 52, Zermatt 3920, Switzerland



About BEST WESTERN PLUS Alpen Resort Hotel

check-in 2 PM | check-out 11 AM

Located at the foothills of Matterhorn Mountain, Best Western Alpen Resort Hotel is ideally situated on Spissstrasse at a 5 minute

Located at the foothills of Matterhorn Mountain, Best Western Alpen Resort Hotel is ideally situated on Spissstrasse at a 5 minute walk from Zermatt GGB train station. The Matterhorn Museum is merely 900 m from the property. Get pampered at the on site wellness complex, featuring swimming pool, modern fitness room, and spa facilities like Finnish sauna, steam bath, whirlpool and solarium. Tennis courts, table tennis and table football are available here for guests recreation.

The 26 bright and well lit rooms of the hotel feature private balcony, large windows and sitting area and are furnished with floor to floor carpeting. In room amenities include LCD TV, personal safe, work desk, mini bar, tea coffee maker and free WiFi access. Private bathrooms come with hair dryer and complimentary toiletries.

Begin the day with a hearty breakfast, served at the hotels dining room. The on site Restaurant Matterhorn specialises in international and Italian dishes, and serves a fine selection of wines and cocktails. Enjoy toothsome Indian dishes at Sparky s Bar and Restaurant, accessible in a 10 minute ride by public transport.

Admire the mesmerising natural beauty of the towering mountains or indulge in adventure activities like hiking and skiing on the slopes near the property.

Facilities offered here:

SaunaLobbyCredit cards acceptedSwimming pool (indoor)Room serviceMeeting room7+More Amenities

Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.



  • 4.7

  • 4.3

  • 4.1

  • 3.9

  • 3.9

  • 3.5

  • 3.5

  • 3.4

  • 3.2

    • Train station is closeClose to Zermatt Railway Station,Close train station,Close to railway station,
    • Friendly serviceStaff was very courteous and helpful,Hotel staff is also quite friendly,Staffs were friendly,
    • Spacious roomsLarge rooms,Big balcony,Separate kitchen,
    • Hotel is outdatedBuildings are a bit old,Dated property,Old bed sheets and style,
    • Bathroom could be optimizedBathroom toilet jammed,Shower drain blocked,
    • Rooms need regular maintenanceTorn sofa,TV did not work,Bathroom toilet jammed,
    • 4.65

      LocationClose to Zermatt Railway Station,Close to ski bus,Close to town,

    • 4.25

      BreakfastGreat buffet breakfast,Breakfast buffet superb,Yummy breakfast,

    • 4.1

      ServiceFantastic staff,Friendly, helpful staff,Helpful breakfast attendant,

    • 3.9

      CleanlinessClean facilities,Neat rooms,Large clean,comfortable room,

    • 3.85

      RoomSpacious triple room,Superb bathroom,Amazing view from balcony,

    • 3.45


    • 3.45

      FoodDining room charming,Buffet on time,Dinner was good,

    • 3.35

      VibeDated property,Made me feel comfortable,Modern bathroom,

    • 3.2

      AmenitiesNoisy construction,Dated property,Great facilities,

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