Located on Zurichstrasse, Ambassador Hotel Lucerne is a 45-minute drive from Zurich Airport. The Lion Monument is a prominent la
Located on Zurichstrasse, Ambassador Hotel Lucerne is a 45-minute drive from Zurich Airport. The Lion Monument is a prominent landmark, lying at walking distance from here. Considering the significant role of internet in business and social domains, free Wi-Fi access is offered within the hotel premises. Get pampered with soothing beauty treatments at the in-house salon. At the on-site lush garden, guests can relax during leisure their time. Other facilities provided here are parking area, shops, safety deposit box, laundry and dry cleaning.
Guests can stay comfortably in any of the 31 spacious and well-furnished rooms of the property. Television with satellite channels, mini bar, work desk, reading lamps and Wi-Fi access are featured in these guestrooms. The private bathroom comes with shower and a range of toiletries.
Enjoy dining at the restaurant within the premises, which serves an array of authentic local specialities. Also, relish lip-smacking delights in the private space by availing room service offered here. Those craving for mouth-watering Indian delicacies can visit the nearby Kanchi restaurant.
Plan a trip to the famous Kunstmuseum Luzern, which can be accessed within 10 minutes walk from the property.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 59 reviews
VERY GOOD 95 reviews
AVERAGE 48 reviews
POOR 16 reviews
TERRIBLE 7 reviews
13 May 2018
Broken bed & decomposing dead ....
We had reserved & paid in advance for a 3-bedded room, for 3 adults. Unfortunately one of the beds was a broken sofa bed, impossible to sleep on. We received a very poor response when we complained to the receptionist & then the manager who basically said we had been given a very good price for the room (by booking it in advance!) so all he was prepared to do was take off 15% of the total price of the room. This was such an insult to the person who had got the broken bed (& no sleep) that we refused to accept it. When I said to the manager that I would be advising others about the broken bed on Trip Advisor he was extremely aggressive & threatening.
Also on the window ledge outside our bedroom window was a dead bird who had clearly been decomposing for some time...so none of us wanted to see the view of Lucerne from our window.
16 Apr 2018
Central, welcoming, decent siz....
We stayed here for a night on our drive down to Italy, having stayed here years ago. Our fond memories were not betrayed! We were made to feel welcome, the room was fine and breakfast was excellent. Parking is no problem, and it is easy to find/get out of Lucerne again. Definitely a place to come back to!
04 Apr 2018
A perfect hotel
We stayed for 6 nights, a family of 2 adults and 2 kids.
Everything is perfect
- cooperative and friendly staff
- good breakfast
- excellent location
- cleanliness was bang on
- is near to all eatouts, old town, train station (found halal restaurant near by too)
- the bus to the station comes just outside the hotel
- they offered us free tell pass which made us visit mount titlis free of cost
- it was easter so there were free chocolates to take from the reception all the time, and my kids loved it
Will definitely stay again
Thank you so much hotel ambassador for contributing in making our journey more wonderful
16 Mar 2018
Little Gem. :)
Very, very close to the sleeping Lion monument and. Lake Lucerne. Entrance to hotel a bit different from what you might expect but once inside and up the elevator to the reseption desk it is so cute. The rooms are clean and the beds are comfortable. We booked two rooms because we travelled with family which included two teenaged daughters. When first arriving to hotel I was septable about how you enter the hotel but boy oh boy do we all love it. If you go to Lucern Switzerland ask for direction to the Glacier close by half hour drive to see Mt. Titlis, funny name but unbelievable place, the teenagers loved it.
19 Jan 2018
Lovely hotel at a good locatio....
We had a very pleasant stay at this hotel. The room was quite large - we'd requested a suite. There was a good spread for breakfast. The staff was friendly and helpful. A really good option at a mid-range.