Carlton Europe Hotel enjoys a central location on the HÃ¶heweg promenade, 100 metres from the Interlaken Ost Train Station. It o
Carlton Europe Hotel enjoys a central location on the HÃ¶heweg promenade, 100 metres from the Interlaken Ost Train Station. It offers free WiFi access. Traditional Swiss dishes from the Bernese Oberland, including fondue and raclette, can be enjoyed in the restaurant Chalet Beizli. The Johnny's Pub & Grill serves grilled dishes and a selection of fine wines. At the Shalimar, guests can choose from a variety of spicy dishes. The property's spa area can be used against a surcharge.
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 123 reviews
VERY GOOD 155 reviews
AVERAGE 55 reviews
POOR 19 reviews
TERRIBLE 10 reviews
26 May 2018
Quiet and conveniently located
The room was very clean, spacious and the personnel very helpful and friendly. The breakfast buffet offered everything you could wish for and was fresh. Would definitely go back there again should I ever go to Interlaken again.
26 May 2018
Traditional Swiss style
It has two parts. Carlton and Europe. We stayed in Carlton as it offered traditional swiss style room, with wooden structure and floor.
Room and bathroom was spacious and that's reason we chose this hotel.
It was clean and tidy with comfortable bed. On first day there were stains on bed sheet.
Next day it was cleaned.
Room has a balcony and view was awesome. Being in swiss it is mandatory to have rooms with good view. balcony has two chairs and a table.
Location is close to Interlaken east / ost station but far from interlaken west.
There is only shopping street that runs from our hotel and stretches upto interlaken west. Worth a walk for shopping and eateries Or you can hire various type of cycles on rent from a near by shop.
B/F was disappointing. Many indians stay so perhaps they could include atleast one veg hot dish.
Hotel is very well laid out with many small sitting spaces and one can see many old swiss artifacts. It has a pool.....that's was a surpirse and it was very good
Staff was probably the best we found in swiss. Hats off to the ladies at the reception.
They took an excellent approach to our requirements. Very polite and sweet.
Special mention for the lady who accepted our request to serve the b/f in room. Filled with croissants / toasts/ tea and milk. And we enjoyed having it in balcony with a view and memories.
Would like to take this opportunity to thank for the the wonderful gesture. While checking-out i could not meet to greet this gesture.
Would surely stay again !!!!!
15 May 2018
Stayed here for 4 days while travelling around the area independently it was very close to Interlaken Oust station . Staff were always so helpful and courteous and usually 2 staff on so always someone free to answer your questions find you a timetable or go to the bar and poor the drinks. We received an upgrade on our room so that was lovely. Our room had double aspect windows and a balcony a lovely room on the 3rd floor. If you look around the hotel there are many photographs of the hotel from days gone by very interesting. We made use of the garden and natural pond area played table tennis out there but didn't get time for the giant chess game. The breakfasts were very good and we used the bar area every evening either before we went out to eat or after. Its situated on the end of one of the main streets so left to station ( Oust station) right into town past restaurants and shops to ( West station) So just beyond the stations are the landing stages for the boats around the lakes either Brienz or Thun both beautiful. And hotel is practically opposite Harder Kulm ( view point) so Like I say great location.
01 May 2018
A Slice Of Heaven
We had the privilege of spending 3 nights at this amazing Hotel in Interlaken. From the moment we arrived and were greeted by the smiling staff, we immediately felt at ease. We were lucky to be treated to s small upgrade on our room and were so happy with our accommodation. It was spacious fir my husband and myself, we had an amazing view of the mountains from our window. The beds were so comfortable and the pillows were like little clouds. So happy after a day out sightseeing to relax in such a peaceful, tranquil and serene setting. The staff were all helpful and the breakfast was a super start to the day. The little touches like the fresh flowers on the tables and the smiles from the waiters and waitresses. Loved the uniform too. On departure we were given a little heart chocolate as a Thank You for our patronage. I highly recommend The Carlton Europe Hotel. Thank you for making our stay so memorable. We loved it.
19 Apr 2018
Clean, charming and friendly, ....
I’ve stayed for two nights in this charming hotel. Unfortunately due to lack of time I was not able to fully enjoy the beautiful, warm and friendly atmosphere but enjoyed very much the super comfortable bed, the hearty service at Check-in/out and during the great breakfast! A hotel who cares, for their guests but also for environment which shoes for instance the great shower which measures the amount of water and energy you use. Without having a less satisfying experience you will surely save water on the second morning as you are challenged ;-) great idea to bring attention to the importance of being more sustainable. Thank you for this great stay and I’m sure being back one day!