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About GAIA HOTEL
check-in 2 PM | check-out 12 PM
Property Location With a stay at GAIA HOTEL in Basel, you'll be within a 15-minute walk of Basel Historical Museum and Basler Muenster.
Property Location With a stay at GAIA HOTEL in Basel, you'll be within a 15-minute walk of Basel Historical Museum and Basler Muenster. This 4-star hotel is 0.7 mi (1.2 km) from Basel Zoo and 1.8 mi (2.8 km) from Messeturm Basel.
Rooms Make yourself at home in one of the 86 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Dining Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Basel? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 678 reviews
VERY GOOD 302 reviews
AVERAGE 51 reviews
POOR 11 reviews
TERRIBLE 7 reviews
30 May 2018
My husband and I arrived at the desk at the Gaia on May 17 without luggage to start our very first overseas vacation with a cruise on a river boat. The next missing item I find out about is my wallet. We naturally panic! The staff immediately goes into compassion mode calling Amsterdam airport every shift to inquire about luggage, sending me a link to report loss and loaning me his own phone charger. That's how we started our vacation. But thanks to the Gaia we had a wonderful time in Basel. The desk staff suggested a day in Bern explaining train travel and the sites to see when we arrived. The next day we did the city tour of Basel and then the zoo, our last morning after a superb breakfast the gentleman that served the best coffee in the world explained if we missed the paper museum we would have missed the number 1 attractions in Basel. He was right!
29 May 2018
Outstanding premium hotel
We have just returned from a wonderful night's stay at the GAIA Hotel which was truly memorable. My previous experience of hotels in Switzerland has been a little bit and miss so I was very pleasantly surprised by the GAIA Hotel. The staff were incredibly hospitable and welcoming especially a lovely lady from Kazakhstan on reception and Sherilyn in the breakfast room. Our room was absolutely superb and spread over two floors.I loved the concept of the free mini bar in the room and the facilities overall were exceptional. This is a sophisticated, well managed hotel that deserves to be recognised as amongst the best in Basel.
We look forward to coming back for another stay.
28 May 2018
congenial hotel convenient to ....
the gaia is right across the street from the Basel SBB train station; very comfortable rooms, welcoming and friendly staff and very good breakfasts in a lovely wood-paneled dining room. It's about a 10 minute walk down to the old part of the city. Staff was very helpful with maps and suggestions for places to see.
28 May 2018
Very friendly, great breakfast....
This was my second stay at the Gaia and I was very impressed with the maitre de breakfast (List, I think) who remembered me after 6 months! All the staff is friendly and helpful.
Breakfasts are fantastic, they really work hard to please their guests.
For Roche employees, it is a most convenient location. You can walk to Building 1, 30min, building 683 in 5 min and 684/686 in 10 min. The Gaia has s directly across the street from SBB Basel and steps away from a tramway hub. Location, location, location.
22 May 2018
Came for 5 nights and stayed f....
We were in Germany and Switzerland for 2 weeks. We decided to come to Basel so that we could also do day trips to Alsace which by the way is very easy to do. Hotel GAIA was fantastic- one of the best 4 star we’ve stayed at and we travel quite a bit.
The hotel is across from the Basel SBB train station and the tram lines. Very convenient. The hotel gives you free Basel passes so you can take trams and buses anywhere you want to go. We found some good restaurants that way.
The hotel itself is quiet and very clean. Staff are really good especially Lucca and the breakfast staff who were so welcoming and delightful to talk to. Breakfast itself was very good. Good coffee, eggs, fresh fruit and a variety of breads cheeses and yogurts. Something for everyone.
We rented the awesome apartment and it was perfect. The first night there was a problem with the lights. sherilynn ( I think I got the name right) worked to get an electrician to fix it in no time. That is good service.!
We were planning to move on to Zurich but found Basel a convenient base and loved the hotel so we ended up staying for a total of 10 nights and loved every minute of it. Would recommend looking for restaurants outside the city center. They aren’t quiet as expensive and easy to get to via tram.
We would definitely stay here again and highly recommend it.