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About Hotel Florence
check-in 1 PM | check-out 11 AM
Property Location A stay at Hotel Florence places you in the heart of Milan, within a 15-minute walk of Corso Buenos Aires and Politecnico
Property Location A stay at Hotel Florence places you in the heart of Milan, within a 15-minute walk of Corso Buenos Aires and Politecnico di Milano. This hotel is 3 mi (4.9 km) from Teatro alla Scala and 3.1 mi (5.1 km) from Corso Como.
Rooms Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Dining Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Business, Other Amenities Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Facilities offered in Hotel Florence :
ParkingConference HallTelevision in common areasReception Credit cards acceptedLuggage storage16+More Amenities
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Check in/out Hotel Check-in Time is 1 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 130 reviews
VERY GOOD 222 reviews
AVERAGE 96 reviews
POOR 20 reviews
TERRIBLE 12 reviews
29 May 2018
Unfriendly Customer Service
Booked two rooms for a family vacation in May 2018. Very unfriendly representative at front desk. Upon checking into our rooms we reported that our bathroom door was broken off in one room and the air conditioner in the other room did not work. He insisted that the AC did work but agreed to reset it after which time it came on. When we came back from dinner it was off again. I asked him to reset it and he became very frustrated saying many rude things including, "You Americans want everything," and actually started yelling at me invoking an argument. He did reset it again and it came on for about an hour after and then went off for the rest of the night. Spent the night in an uncomfortably hot room (80 degrees F, 27 C). There are many hotels with good customer service, but this guy is unfriendly (to Americans at least) so I would not stay here again.
26 Apr 2018
Very bad service
I stayed in hotel Florence during design week in April. The rooms are basic but livable. The service though is inexistent. I left a pair of shoes and a scarf in the room and they were unable to find it after calling 3 times and speaking to the manager. All the information I got is they couldn’t find it.
24 Mar 2018
Fine for the weekend getaway
Room was small but perfectly comfortable - clean bathroom, nice comfortable bed, and we were so lucky to have a room with big balcony (which would be even better if it was warmer outside:)). Location is great I guess it like 5 minutes away from metro station, which is only few stations away from Duomo. There wasn’t so much for the breakfast but if you’re staying just few days it’s again absolutely fine! I wouldn’t stay for a longer time but for the weekend gataway it was really perfect!
28 Jan 2018
Grazie Hotel Florence
Hotel is very close to metro station and to the main Train station. We walked in 15 minutes from the main station to hotel. You don't need taxi or bus to Hotel. Check in was fast and perfect.The woman on the reception was really friendly and helpful.Big Thank You to her.We came early to hotel and room was ready they gave our room. The hotel and room very clean and we had a perfect room with balcony.Breakfast enough and very nice.Staff on breakfast saloon also friendly smiling and helpful. And Thank you for housekeeping people they were smiling and saying everytime : buongiorno...:) Grazie Florence Team
13 Jan 2018
Warm and welcoming
Small, warm well kept hotel. 24 hour reception close to Loretta metro. The room was cosy with good double glazing and effective shutters. The beds were comfy and daily maintained. Very clean and adequately furnished bathroom with soap and shampoo supplied. There's a safe and fridge for guests to use. Now the breakfast was an education if you're a traditional British person or have dietary needs! Plenty of sweet biscuits and cake such as Pantone, yoghurts, cereal such as coco pops. Lots of cheese and meats and strange warmer with boiled eggs, weaner sausages and peas or green beans!