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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Hotel Palazzo Alexander

Via Santa Giustina 48, Lucca, 55100, Italy

4.5

EXCELLENT

Recommended by

About Hotel Palazzo Alexander

check-in 2 PM | check-out 11 AM

Property Location With a stay at Palazzo Alexander Hotel, you'll be centrally located in Lucca, steps from Palazzo Mansi National

Property Location
With a stay at Palazzo Alexander Hotel, you'll be centrally located in Lucca, steps from Palazzo Mansi National Museum and Lucca State Library. This 4-star hotel is within close proximity of Lucca City Hall and Puccini Museum.

Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and you can also request cribs/infant beds (complimentary).

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Additional features at this hotel include a television in a common area and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Facilities offered here:

Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

TRUST YOU

/5EXCELLENT

  • 5.0

  • 4.7

  • 4.5

  • 4.3

  • 3.8

  • 3.3

  • 3.2

  • 3.1

  • 3.0

    • Good managementExcellent proprietor,Great hosts,Wonderful owner,
    • Friendly serviceHelpful front desk,Helpful staff,Friendly helpful management,
    • Friendly atmosphereCharming ambiance,Made us feel very welcome,Enjoyable stay.,
    • Accessible parkingLarge car park,They have a parking garage,Parking close by,
    • Poor bathroomNo stand-up shower,No hot water,Plumbing can be heard,
    • 4.95

      ServiceExcellent restaurant recommendations,Excellent attention to detail,Attentive staff,

    • 4.7

      LocationClose to many sites,Beautiful old city of Lucca,Relaxing environment,

    • 4.5

      Value for moneySafe free,Great price,Breakfast included in the price,

    • 4.3

      BreakfastGorgeous breakfasts,Wonderful breakfast,Wonderful Breakfast in the hotel,

    • 3.75

      VibeGorgeous decorations,Enjoyable stay.,Lovely old building,

    • 3.3

      ComfortWindows were small,Plumbing can be heard,Paper thin walls,

    • 3.15

      RoomNo working lights in the bathroom,No hand towels,Plumbing can be heard,

    • 3.1

      AmenitiesLovely old building,Good sized roof terrace,Hotel had a lift,

    • 3.0

      WiFiWifi patchy,Good wifi connection,Excellent wifi,

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