Property Location A stay at Kastens Hotel places you in the heart of Duesseldorf, within a 15-minute walk of Rhine Tower and Neuer
Property Location A stay at Kastens Hotel places you in the heart of Duesseldorf, within a 15-minute walk of Rhine Tower and Neuer Zollhof. This 4-star hotel is 2.3 mi (3.6 km) from Museum Kunstpalast and 2.5 mi (4.1 km) from Duesseldorf City Hall.
Rooms Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Dining Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Business, Other Amenities Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Duesseldorf? This hotel has facilities measuring 323 square feet (30 square meters), including a meeting room.
Facilities offered in Kastens Hotel :
Luggage storageCoffee/tea in common areasFree WiFiPets AllowedMultilingual staff5+More Amenities
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Standard Single Room in Kastens Hotel
Flat-panel TV,Premium Bedding,Free toiletries,Blackout drapes/curtains,Iron/ironing board (on reques...t),Daily housekeeping,Cable TV service,Smoking And Non-Smoking,Hair dryer,In-room safe,Hypo-allergenic bedding available,Minibar,Desk,free wifi,Private bathroom,Down comforter,Coffee/tea makerMore
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 26 reviews
VERY GOOD 69 reviews
AVERAGE 48 reviews
POOR 25 reviews
TERRIBLE 10 reviews
Solo travel Traveller
03 Jan 2018
Fine for a short stay
I chose this hotel due to its proximity to my friend's flat , It suited me fine as I was just needing bed and breakfast . The bedroom was adequate and the bathroom bright, clean and modern ( though why do you have to climb into so many German showers ?) The plumbing was occasionally noisy . Best feature was the breakfast ; plenty of choice , warm and cold , and plenty of fruit . Connections to town can be a bit dodgy : I waited 25 minutes for a bus that allegedly came every ten minutes .
13 Sep 2017
The best thing about this hotel is its location. Some of the reception staff were quite rude and abrupt. The room itself was very basic. The weather was very hot when we were there; the small provided fan was faulty and dangerous. We asked for a replacement but none was provided. The curtains were inadequate to keep out the sun and the light in the mornings. This is not a four stat hotel, two to three at most. The previous review about 'Fawlty Towers without the humour' is spot on.
Friends getaway Traveller
10 Dec 2017
Ok place, fun location
This is not an expensive hotel, but for what we paid, I was happy. It's a bit dated, but the rooms were clean. The beds weren't incredibly comfortable, but they were fine. The staff were super friendly and helpful, and the breakfast was actually darned good. The location is fun - there's a lot going on in the neighborhood, and it's a very short walk to the gorgeous promenade on the river. There is a lobby bar, but nobody was tending it - though to be fair, I also didn't ask. I wouldn't want to spend a week here, but for a night or two it was fine and I'd go back.
20 Mar 2018
Not for business-travellers
Overused beds. Pillow etc for camping-use only. Writing desktop-lamp out of order. No spare light-balls available. Lift noisy - woke me up several times at night during my stay. Hotel explination “we had a technician to fix it a month ago”.
Some of the reception staff were quite rude and unprofessional. When expressing my disspointment of the hotel (a 4 star hotel acting like a 2-3 stars), I was asked if I had tried another hotel.
Every complaint about the hotel was responded with “I didn’t do”. I didn’t want to place respondability nor blame, I just wanted ithings to to be fixed.
Friends getaway Traveller
03 Jan 2018
Great start to our hotel.
My twin brother Stephen and I had been in Cologne for the week to visit the great brewpubs and Christmas markets in that vibrant city and to finish off our holiday we were staying in Dusseldorf for three days and our choice of hotel namely Kastens Hotel could not have been a better choice.
Greeted warmly by a very pleasant receptionist who spoke great English,we were allocated a beautiful room on the top floor,the room was big,2 big single beds which were super comfortable,a flat screen TV ,lots of storage space,a very good and powerful shower in a spotlessly clean bathroom complete with shower gels and soaps,hair dryer and a lovely light decorative scheme,as a great bonus the free wi fi was quick and came in very handy.
The breakfast here was superb with a great mix of hot and cold choices on offer in a superb looking dining room,hot and cold drinks with the coffee being particularly delicious,as we were here over the Christmas period Germany's Christmas cake Stollen was on offer not just at breakfast but all day at the all day free tea and coffee facilities in the reception area,this was the first time I've tried Stollen which was totally delicious.
We really enjoyed our three days in here and when we are back in Dusseldorf next year we are staying in no other hotel.
The Kastens Hotel is really easy to locate on Juergensplatz ,we arrived from Cologne to Dusseldorf by train and from the main Hauptbahnhof we jumped tram number 708 to stop Polizeiprasidium which drops you off facing the hotel.
The location could not be better,it's an easy short walk to the Dusseldorf Prominade and the Altstadt ( Old Town ).
This is a great hotel and if your planning a holiday to Dusseldorf one I highly recommend you stay in as it's such a nice hotel.