Property Location With a stay at Pallas Hotel in Darmstadt, you'll be within a 15-minute walk of Herrengarten and Prinz-Georg-Garten.
Property Location With a stay at Pallas Hotel in Darmstadt, you'll be within a 15-minute walk of Herrengarten and Prinz-Georg-Garten. This hotel is 0.8 mi (1.4 km) from Kunsthalle Darmstadt and 0.9 mi (1.5 km) from Technical University Darmstadt.
Rooms Make yourself at home in one of the 28 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Business, Other Amenities The front desk is staffed during limited hours. Free self parking is available onsite.
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 5 reviews
VERY GOOD 12 reviews
AVERAGE 11 reviews
POOR 2 reviews
TERRIBLE 5 reviews
Solo travel Traveller
24 Oct 2017
Reasonably priced when other h....
Having booked the hotel online, I did not realise this was a self service hotel, which I was fine with other than that the gentleman ahead of me after trying to check in via the touch screen, after 20 minutes of trying gave up, the only person available to help was the cleaning lady who couldn’t do much.
My attempt to check in didn’t go smoothly either, at every option the screen would lock up and took minutes before it came back to life, the cleaning lady also tried to help but she was getting frustrated. Luckily with a lot of patience eventually made it to the credit car payment.
If it wasn’t for the issue with the check in I would have rated this hotel higher, the rooms are larger and recently renovated.
The hotel is located next to a supermarket, for those driving the car park is shared with the supermarket and you will need one of the parking labels which you can help yourself to when inside the hotel.
Overall it is not a bad Hotel, but someone needs to sort out the check in machine, when there is no one to help other than the cleaning lady, which incidentally did a great job trying to help, notwithstanding the fact she only spoke German, it is not a good experience to waste best part of an hour fighting the machine
04 Oct 2017
Good for short stay
There were no staff when we arrived at 20:00 so we had to check in at the machine, worked out well.
In the morning we got coffe and pretzels, we did not expect any breakfast we were very pleased to get that. The room was big and clean but very warm this hot evening. The beds were really comfortable.
29 May 2017
Reservation OK - impossible to....
Arrived after 23:00 (by 5 minutes only) the key distributor was not able to deliver the room key and the access code, after 4 tries. The money have been debited 4 times from my account and credited after 4 days only. What a shame !!!
No phone assistance whatsoever, nothing !!!
12 May 2017
Don't leave anything valuable ....
Just back from a 2 day business trip and unfortunatly this was the only hotel I could find. I usually stay in the Ibis so my expectations are not high, but this place takes things to a new low.
Firstly, there is no reception after 16:30, which is fine as long as the instructions for entry into the hotel are correct! They weren't. Luckily for me someone soon exited the hotel and I was able to gain entry by following them.
Secondly, the room was smelling of paint, I suspect it had been painted that day, but did nothing to aid a restfull nights sleep.
Thirdly, the shower was broken.
Fourth, there are no tea/coffee making facilities, no guest guide on where to get anything, no breakfast in the morning....nothing.
Finally, and this has what has driven me to review this hotel; on the second day of my stay I returned to my room to find the door open! The bed had been made, so my guess is that the cleaners had left it open. Of course with there being no reception there was nobody to complain to until the morning. When I did finally speak to someone at reception I got the worst response ever....nothing. No apology, nothing.
If this was the only option in the future I would cancel my trip.
18 Oct 2015
I was nervous about staying at the Pallas-Hotel after reading some critical reviews. Once we arrived I was so glad we reserved this hotel. Yes, it is above a grocery store, but how convenient! It is within a 15 minute stroll to downtown, and within 10 minutes to wonderful local restaurants. The room was amazingly comfortable and the staff (this is NOT run by college kids, it IS a teaching Hotel for student majoring in Hotel and Tourism) was so helpful and spoke great English. The shower is small. If you are claustrophobic or are a large individual, the shower may be a challenge for you. We had no problem with the wi-fi connection. We would stay here again given the chance. We took a taxi to the airport - cost $58 Euro.