Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 131 reviews
VERY GOOD 281 reviews
AVERAGE 133 reviews
POOR 19 reviews
TERRIBLE 8 reviews
21 May 2018
Thank you for listening to our....
We chose ibis because we are used to them...they are clean & offer a king-sized bed. In one of our earlier visit some months ago in another city in France, we feedback that there were no shelves in the toilet to place our toiletries & we had to put them on the bathtoom floor. This time, we were pleasantly surprised to see a 3-tier open shelf cabinet in the toilet at Lourdes Ibis.
We compliment you for listening & accepting our feedback.
As for the pillows, we found them to be extra-large & high which is not v healthy for the neck & spine. If Ibis could take our feedback to change to a more ergonomic pillow, we would v much appreciate it. I hope to write another compliment on our next trip. Bravo Ibis !
06 Feb 2018
Stop over en route
We reserved to stay here for our brief visit to Lourdes. This hotel is ideally situated for visiting the grotte and Basilica. We are Silver members of the Accor group of hotels, which includes Ibis. We had requested a quiet room on an upper floor away from lifts, these requests were fulfilled. Breakfast was included as we were booked on a promotion and it was as expected. Secure parking was available for an extra charge. Staff were friendly. Hotel was clean.
However we were surprised that the charge of 9€ for parking, as we normally pay 5€ per night. Our room was somewhat tired, needing basic maintenance. We were disappointed that the breakfast waitress and the Receptionist decided to varnish the reception chairs in the bar/restaurant area whilst we were all eating our breakfast Sunday morning at 9am!! Not normal?
Lastly as Silver members we are entitled to a complimentary welcome drink, but only ONE drink even though we are a couple! This is so mean and short sighted. At a different Ibis the night after, we were both offered a drink. Small things maybe but these are easy to resolve.
04 Oct 2017
Comfortable Hotel, but can be....
It is the second time that we stayed in thiss hotel. Location is quite good, near the cathedral and train station. Lourdes is a small city so you can go anywhere on foot within 15 mins.
Hotel room is simple and clean, but there is no electric kettle provided in the room. The staff is so nice helping us to get some hot water from the bar. The restaurant is only open at night, it will be good if the service can be extended to lunch time also!
03 Oct 2017
A Spiritual Experience!
Our party of 4 always intended to visit Lourdes on the way to The Tourmalet. Although the weather was cloudy and rain, the experiences of the Basilica and the Candle Light procession made a significant impact and a lasting memory. Hotel Ibis is adjacent to all this activity and handy for the old part of the town. An enjoyable stay albeit for just 2 days.
29 Sep 2017
Still just as good
Stayed here start of September with my husband for the weekend. We stayed here last year as well because of the location. Booked a different hotel earlier in the year but decided to come back to the Ibis. Station about 5 mins away, Grotto about 10/15 mins depending how fast one walks. Like all hotels in France breakfast continental but 'buffet' gives one a chance to serve themselves rather than be served. Reminder it's chargeable at €9 per person per day as well as €1.10 city tax per person per day. Staff polite. Good service as always. Many thanks.