In a central location of Prague, 400 metres from the Charles Bridge and the Prague Castle, The Castle Apartments feature accommodation
In a central location of Prague, 400 metres from the Charles Bridge and the Prague Castle, The Castle Apartments feature accommodation units with free WiFi access and a flat-screen TV. The MalostranskÃ¡ Metro Stop is 200 metres away. The units also come with a seating area, a fully equipped kitchen with dishwasher and microwave, and a bathroom with bath tub, hairdryer and free toiletries. Additionally, the apartments feature a DVD player and some provides views of Prague Castle. Various restaurants and supermarkets can be found within a distance of 100 metres. The Old Town Square is 500 metres away. On request, luggage storage is possible for a surcharge.
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 8 reviews
VERY GOOD 7 reviews
AVERAGE 9 reviews
POOR 2 reviews
TERRIBLE 0 reviews
30 May 2018
I actually didn't want to write a bad review for this apartment as the apartment itself was fine but id rather give people a heads up as the trouble we've had with management etc has just been absolutely ridiculous.
So first I'll start with the apartment. no complaints about the actual apartment it was lovely, big, spacious for 6. it was equipped with everything we needed such as towels, toiletries and tea and coffee. comfy, clean and near to everything around such as the bridge etc. only thing I would say they are missing is a safe.
Now I booked this hotel on booking.com so just be aware when it says pay on arrival what they actually do is your charge your card two weeks before with the full amount (which was fine) but then told me they would be holding it for the entire two weeks before we even arrived and would release it when we arrived and paid. Now £400 isn't a small amount for someone to take and hold over that amount of time. Its just ridiculous. a pre payment is just a temporary hold. NOT TWO WEEKS. very silly.
On arrival they arranged transfer which was smooth and fine so we decided to use that for the return journey. We waited outside the hotel to go back the airport.. and waited and waited. no show. When guests have a flight to catch that's just beyond unfair. So I called and was told the driver had been in an 'accident' and wasn't coming so we had to very quick then pay for two taxis with the very little money we had left to get us to the airport as they wouldn't help and they had already took the money for the return journey. Fair enough they said they will bank transfer me the return journey payment back.. but will take 1-3 days to get back to my card. Not good enough when I needed to pay for 2 taxis there and then. I've stayed in a lot of places all over the world and have never been met with such hostility and sloppiness. Thank God I called up as they wouldn't of bothered to tell me or get in touch.
Not a good experience at all and I for sure wouldn't stay here again.
05 Apr 2018
Newly renovated apartments. The elevator did not go all the way, so if you have trouble walking in stairs choose one not at the top.
The apartments are located a bit from the city center but no problem to walk or by Tram and Metro located just outside the apartments.
21 Feb 2018
Lovely break away
Stayed here for 4 nights back in may 2017, My partner and I arrived early morning but the day before we arrived we had received an email asking if we would like early check in - this was great, when arrived at apartments, just call reception and within about 5mins you are greeted by a member of staff, rooms were clean and had al things that were needing for a few nights stay. location is fab is only a 5min walk to charles bridge and 10min walk to castle,
Friends getaway Traveller
23 Jan 2018
Enamay de blanche
Excellent location! Apartment was huge, we had two bedrooms only one bathroom and one separate toilet....clean, reasonably comfortable, basic but very acceptable.the only criticism we had was the meet and greet, there was no communication beforehand and when we arrived we had to wait at least 40 mins before we got inside, also had to use public parking about 250 metres across the bridge to get to which cost an additional 60euros (for two days) the accommodation price was very good.
10 Aug 2017
Great Location, good value for....
Situated right in the heart of Prague.
If your looking for a good central place to walk around the city then this is right up your street.
Contact before arriving was great, a few emails from the property with how to enter and find your keys etc. After that though no contact whatsoever, they do provide a WhatsApp number to message if you have issues I contacted them about payment and got no reply, my card was debited the week after. Not a problem but an acknowledgement would have been nice.
Great views of the castle if you have a castle facing room.
Super hyper fast fan provided, thankfully as it was insanely hot. Free wifi, which works. Plenty of kitchen utensils and clean, washing machine and powder also provided.
The bed could have done with a little TLC but we didn't spend that much time in the room to let it bother us.
Would recommend as I've stayed in far worse places in CZ :)