Baoan CTS Building, 90 QianJin Yi Road, Bao An District 21, Shenzhen, China
professional photos (1)
About The Bonanza Hotel & Spa
check-in 2 PM | check-out 11 AM
If you fancy a holiday treat you won't forget, check into The Bonanza Hotel & Spa in Shenzhen, a relaxing spa retreat. Guestrooms
If you fancy a holiday treat you won't forget, check into The Bonanza Hotel & Spa in Shenzhen, a relaxing spa retreat.
Guestrooms come with Air conditioning as an additional source of comfort during your stay. In-room bathrooms include Bathroom with bathtub and separate shower for your convenience. Enjoy your free time in the guestroom with Cable/satellite television.
An added convenience is found at the hotel's fitness centre where you can stick to your exercise routine. Don't miss a soothing escape at the hotel's spa with its wide selection of treatments. Parking is available for guests coming by car. Lingzhi Station is a short distance from the hotel making getting around simple. Baoan International Airport is 12.6 kilometres from The Bonanza Hotel & Spa for air travellers to take note of.
Internet connectivity is available in all guestrooms should you wish to surf the web.
The Bonanza Hotel & Spa scores a 3.5 based on 51 unbiased reviews from the internet community.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 5 reviews
VERY GOOD 36 reviews
AVERAGE 17 reviews
POOR 6 reviews
TERRIBLE 3 reviews
01 Feb 2018
Nice upgraded hotel
Checked in for one night as it near shenzhen airport! Surprise to have a free upgrade and room look new to me! I think they just renovated the hotel. Near lot of restaurants and one shopping mall 20 Min walk ! Great choice of breakfast too! Will stay again
Solo travel Traveller
26 Apr 2017
Generally not bad but the hote....
Convenient location - right next to subway station, with a few minutes walk to nearby shopping mall.
Comfortable room - but with a slight smell of smoke, tho I have asked for a non-smoking room.
One thing surprised me was the hotel maid didn't clean the cup nor the trash bin under the desk! They were left unattended until the another evening when I got back to the room.
Solo travel Traveller
20 Dec 2016
Unhappy with high deposit char....
I stayed in the hotel for three night this December. The hotel look grand and the location is good. The staff are friendly and helpful. The room size is acceptable in view of the price paid. I consider the room clean, but the carpet are very only and dusty. I booked through Tripadvisor and Agoda and make full payment upon booking by credit card. However, when I reached the hotel, the hotel staff asked me to pay a deposit of RMB 600 for three days stay, which is about 50% of the room charge, even though I have already paid the hotel fee fully. I paid this deposit by credit card, and they charge the total amount as advance payment to my card, and cancel the charge when I checked out. I find this practice is not right and unacceptable. I am very unhappy with it.
24 Nov 2016
I am a Hotel executive from New York and my reservation was from November 13 thru November 23, 2016.
Check in was seamless. Upon entry into room, my first impression was the room seemed to be small for an Executive room. After taking a shower, the bathroom flooded. There was drainage problem and the water was not draining as it should. I immediately contacted the front desk and they sent an engineer to take look and promptly moved me to another room on the same floor and everything worked fine. They handled and resolved the problem promptly.
As someone that is familiar with Hotels and the hospitality industry, I usually look for a guest directory regarding the hotel and its services and amenities, but there was nothing to be found. i sent a note to the management during my stay to mention this and the following day, they placed a room service menu in my room. That was nice, but I personally do not think that it was enough to promote the various amenities and services available to a guest stay at this hotel. I personally would want to advertise and promote all the restaurants and the spa located in the Hotel.
As an executive floor (Room 2705) occupant, I had access to the Hospitality room located on the 32nd floor, but I did not know about it until I happened to walk around the Hotel and explore and inquire about the various Hotel services. I think it would have been nice to have some thing posted in my room or maybe a postcard making me aware that I had access to the 32nd floor lounge.
The most memorable person I encountered during my stay was the young lady that worked at 32nd floor lounge. She was very pleasant and always welcomed me with a nice smile. (Not sure of here name, but I think it was Irene) She was always willing to assist with any and all my needs during my stay. She even offered me her umbrella as she was leaving on break. She was a true "diamond in the rough" and probably deserves a management position.
The best part of this hotel was the location and its proximity to the train station which is located a few steps from the main entrance of the hotel which made traveling most convenient and cost effective if you do not want to take taxi everywhere.
KFC (open 24 hours) is located directly across from the hotel and plenty of restaurants nearby so food and eating was convenient an inexpensive.
At check out, I told Martina that I needed a taxi to the airport. She told me that she could request a Uber car but had to pay her in advance since she was using her personal account. I did not mind as it was raining and I needed to get to the airport.
I waited a couple of minutes and a metered taxi cab pulls up and was told this was my car to the airport...seemed odd for a Uber car, so I asked the driver if he received payment and he said NO. I went back to Martina and asked her to confirm that this was the car she requested for me. After speaking to the taxi driver, they apparently worked it out but there was definitely something wrong with the arrangement made between the driver and Martina. A word of caution, make sure payment is squared away before you get into the car/taxi.
Overall, this was a good hotel with a great location for commuting. It is not the best hotel out there, but good based on the above mentioned areas of concern. I would consider staying here again and would recommend this hotel to others.
20 Aug 2016
I Stay in this hotel on 15 Aug and my room no was 2907 overall nice hotel rooms are little bit small but still ok chek in/ out was smooth ...Staff was nice too..Defenitly stay here again ..location is very good just next to subway station on line5 ..