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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

12 Hengshan Road

13,717

12,685

Per Night for 1 room

Best price for your stay in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai. 2X refund if our rate is not cheaper!

4.5

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Book now, pay at the hotel. Card will be charged as per applicable cancellation policy.

1 ROOM RECOMMENDED FOR YOU

ROOM 1

ROOM ONLY INCLUDED

Deluxe Room, 1 King Bed, Non Smoking, City View (SW-M)

12,685

IH_CBCARD5

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13,717

12,685

Total price per night for 1 room

Free cancellation

till 24-Dec-2018 11:00 PM IST

Booking Policy

BOOK NOW

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About Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

check-in 2 PM | check-out 12 PM

Property Location With a stay at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, you'll be centrally located in Shangha

Property Location
With a stay at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai, you'll be centrally located in Shanghai, within a 15-minute drive of Jing'an Temple and Former Shanghai French Concession. This 5-star hotel is 5.2 mi (8.4 km) from Shanghai Tower and 5.4 mi (8.6 km) from The Bund.

Rooms
Make yourself at home in one of the 171 air-conditioned rooms featuring iPod docking stations and minibars (stocked with some free items). Complimentary wireless Internet access keeps you connected, and 42-inch LED televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an indoor pool. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite at Lobby Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.

Facilities offered in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai :

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Deluxe Room, 1 King Bed, Non Smoking, City View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

7% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

13,717

12,685

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

7% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

13,850

12,807

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Premier Room, 2 Queen Beds, Non Smoking, City View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

14,749

13,717

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

14,892

13,850

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room, 2 Queen Beds, Balcony, Courtyard View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

16,813

15,781

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

16,976

15,934

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room, 1 King Bed, Balcony, Courtyard View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

16,813

15,781

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

6% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

16,976

15,934

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Studio Suite, 1 King Bed, City View, Corner (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

4% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

21,974

20,942

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

4% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

22,186

21,144

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Suite, 1 Bedroom, Non Smoking, Courtyard View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

Free Cancellation before 24-Dec-2018 11:00 PM IST

20,942

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

21,144

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Grand Suite, 1 Bedroom, Non Smoking, Courtyard View (SW-M) in Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Room Image

Room Only 

3% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

30,231

29,199

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Room Only Pay at Hotel

3% OFF

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

30,523

29,481

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

2 more room type(s) available

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.5569 Reviews

EXCELLENT 415 reviews

VERY GOOD 85 reviews

AVERAGE 37 reviews

POOR 17 reviews

TERRIBLE 15 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

thephdguyca

Solo travel Traveller

11 May 2018

Expired shower gels were used ....

I had a terrible at this property: booked via FHR and am a platinum member with SPG and got upgraded to a grand suite. However,during my stay I found that the shower gel in my room has expired for 2 years...I reported this to FOM immediately and she fetched a few other bottles of shower gel to replace the one I had. And the picture indicated a very sharp difference between the expired one ( on the right) and the normal one (on the left). I had a flight to catch that day so did not spend lots of time looking into this matter. After I left I sent an email to hotel asking about this issue, and was replied by another FOM who clarified that the expired bottle was a "bad print" but nothing more than that, and by confessing that they did still provide shower gels that are expiring this July, he said that it is totally ok to use them, although the hotel also has the latest ones that can be used. No compensation was given, and the altitude of the hotel has been very vague. I stayed two nights and spent 4000 CNY, but think this hotel is not worth this price at all. However, I do want to say thanks to the lady FOM that came up to my room to help research the issue. She was very polite and trying to make it right.

mlee1111

Business Traveller

28 Apr 2018

Home away from home

This is my absolutely favorite hotel in Shanghai now. The location is in a quiet beautiful neighborhood tucked away in the French quarter. But easily accessible and close to town. Can walk around the neighborhood and get a feel of old Shanghai along tree lined streets, or a short taxi ride to the busier parts to hang out with friends. The hotel itself has a modern and distinct design. the rooms are very large, muted luxury and modern without being over the top. The bed is super comfortable and the property is extremely well maintained. Best of all, the hotel is not a typical touristy destination, without the large crowds (i.e. NO tour groups), and the service is quiet but impeccable. I always feel like I am home when I am here.

Laurent P

Business Traveller

22 Apr 2018

Great design, superb rooms

Although the lobby is kind of cold, I really liked the room, which was large and very well equipped. Nice to have all the electric amenities, some free drinks in the fridge and comfortable bedding. The breakfast was also excellent. I will return if I can afford the price!

William G

Business Traveller

11 Apr 2018

Great people, Modern architect....

The property has a modern, interesting architecture - both exterior and interior. And most importantly, ALL the guest-facing people I encountered were professional, friendly and made an effort to accommodate all my needs (not saying the service was excellent but everyone tried hard). The neighbourhood is also good - quaint, quiet, convenient to Jing-An area and there is quite a hip little area right across the street with restaurants and galleries. However, I am giving it a 2 because it is very poor value for "luxury" hotel. I cannot tell if it is not good because it is not busy. Or, if it is not busy because it is not good. Alll the furnishings - cabinets, desk, carpet, decorations - are very tired and mis-matched both in the public areas and in the room. The spa is closed. All the shops are closed. But the worst part is the food. Even the China food is bad. I ate three meals - lunch from the Chinese restaurant, the breakfast buffet, and Hainan Chicken Rice from the 5th floor for dinner. Everything was either over-cooked, under-cooker or the wrong temperature. I returned one dish asking to be heated up and it came back colder that when I sent til. I think they just let it sit under the heat lamp then, brought it back to me, My suggestion for your restaurants and bar, stop trying to do too much. Simplify your menus and do a few things very well rather than many things badly. Overall, the hotel is not terrible. If I paid CNY1000 I would be happy because I would have more simple expectations. The hotel is advertised as a "Luxury" property, and both the room prices and restaurant prices reflect such. As adversities, it is extremely disappointing. For reference, I am a Starwood Lifetime Gold Member as well as hold elite level on two other hotel groups. I have stayed hundreds of room nights in 25+ countries, from $20 beat huts to $1000 Villas.

revdebra

Business Traveller

02 Apr 2018

What a treat!

This is a beautiful hotel. A little off the beaten track, the room is gorgeous, the staff wonderful, and the gym and pool are fantastic. What a lovely way to start a two week trip through China. The breakfast was ridiculously expensive ($40 US a person) so I'd skip that. Otherwise, I can't say enough about this.

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