Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 46 reviews
VERY GOOD 110 reviews
AVERAGE 18 reviews
POOR 3 reviews
TERRIBLE 2 reviews
06 Nov 2017
Good hotel in Shanghai. Close to the metro station that brings you into the city center. Room are a little bit dated but clean. Bed is perfect. The have a very good breakfast.
The service of the staff is excellent. Not everybody is speaking fluent Englisch.
09 Dec 2016
I am not sure if we stayed there in the wrong time because we suffered the stay during the whole period. The room was hot and stuffy. We requested to be able to control the temperature without any success. The hotel loaned us a electric fan which is the first time I have ever experienced during my many decades of staying at various hotels from 3 stars to 5 starts ones. Then we had no choice but taking the advice from the hotel to open the window. Unfortunately. when we open the window, we lose the privacy to a certain degree. Then I caught cold without realizing because the desk was nest to the window which I used frequently. The management promised to take care of this situation but never showed up to even talk with us. I stayed in this hotel before many time and had never experienced such a bad situation. In addition, the room cleaning was not acceptable.
I noticed that one day the sheet was replaced with a show mark on it. Fortunately I specifically watch the sheet replacement and it was changed to one without.
Then, one day when we wanted to go out, my wife asked the concierge people how to go out and if we can get a taxi, the answer was that you had to go out to the street to get your own taxi cab since they usually don't want to drive in. Later after several times of watching the empty taxi cab driving in and no luck of getting the taxi cab by ourselves, we were told by the taxi cab driver that they were called in by the Hotel people. Then we went back to question why did they tell us that they can do this for us and instead to ask ourselves to go out to try our luck, especially under the bad weather.
05 Oct 2016
Fantastic first night
We booked a superior room and it was certainly spacious. As well as the usual inclusions like bottled water and toiletries, the mini-bar (no alcohol) is also included.
The buffet breakfast was great.
This hotel is a great option for Western tourists.
In regard to metro access, a stop for Line 9 is right next to the hotel. As well, within one or two stops you have access to many other metro lines.
06 Mar 2016
A very comfortable and pleasan....
I stayed here as it was near the client I was working with. The hotel is very friendly, all the staff are helpful and pleasant, the beds are wonderful, the rooms are clean, in fact the whole hotel is clean. Their western food was far better than I have had in many Chinese hotels, and their Chinese food was superb. I did not get a chance to see the surroundings but could tell it was surrounded by many good shopping facilities. I have come away very impressed, as I have stayed at many not so good hotels for similar prices.
07 Dec 2015
Nice, pleasant hotel
This hotel was a very good one. I stayed here for a total of 7 days. Even though it is a chinese hotel brand, it was managed in a very western way. I stayed at the everbright hotel and conference center before coming here. San Want hotel is much better than Everbright...even though I think they're both similarly rated. San Want also has a decent and clean gym. That is something that is rare in Chinese hotels (gym and clean). Room was clean, nice and had good, reliable wifi.