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3 Adults , 2 ChildrenEdit

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Children 2-12 yrs

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Huachen Kenzo Hotel Hangzhou

No. 342 Xintang Road Jianggan District Hangzhou

SOLDOUT for the selected dates

4

VERY GOOD

About Huachen Kenzo Hotel Hangzhou

check-in 2 PM | check-out 11 AM

Huachen Kenzo Hotel Hangzhou puts you in the centre of Hangzhou, ideal for visiting Lingyin Temple. In-room amenities include Hair
Huachen Kenzo Hotel Hangzhou puts you in the centre of Hangzhou, ideal for visiting Lingyin Temple.

In-room amenities include Hair dryer, making your stay even more comfortable. Bed furnishings include Rollaway bed (available), adding to the room's comforts. Relaxing in the guestrooms is enjoyable with Cable/satellite television. Alarm clock/radio helps make your guestrooms comfortable with a home-away-from-home feel.

Hangzhou Xiaoshan International Airport can be reached easily from Huachen Kenzo Hotel Hangzhou with only 22.5 kilometres between them.

The internet community has spoken! 155 guests say Huachen Kenzo Hotel Hangzhou brings in a 4 rating.

Facilities offered in Huachen Kenzo Hotel Hangzhou :

Hotel Facilities

Huachen Kenzo Hotel Hangzhou Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4162 Reviews

EXCELLENT 22 reviews

VERY GOOD 100 reviews

AVERAGE 36 reviews

POOR 3 reviews

TERRIBLE 1 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

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Family Traveller

03 Feb 2018

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Chris W

Business Traveller

26 Jun 2017

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jennfish

undefined Traveller

11 Feb 2016

NO HOT WATER

When I asked the guy at the front desk if there was hot water he straight up said no. Then the worker next to him said there should be and they would send someone up to look into it. We have two rooms on two different floors both with no hot water. You're better off that the staff does not speak English because they are rude in Chinese.

KellyMLnt

Business Traveller

24 Mar 2014

Not one English speaking staff....

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

plainsman66

Couples Traveller

27 May 2012

Bad location, worse room, wors....

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is located on the side of the city opposite West Lake. West Lake is the top attraction in Hangzhou. I would not consider the neighborhood safe to walk around in. In fact our guide told us not to leave the hotel unless we called him and then he would come and get us to take us out. That convinced me to stay in the hotel. Our room made a bad impression from the very start. The carpeting was worn and stained. No respectable hotel (above 1 star) in the US would leave a carpet like this in a room and still rent it out. The most amazing thing was the bed. I guess that Chinese people like sleeping on a FIRM mattress. I have slept on softer floors. The thermostat in the room was for appearances only. No matter what you did you were not going to get the temperature to go below 24 degrees C (75.2 degrees F). I like to sleep with the temperature a bit lower than that. .At least the bathroom was reasonably clean. The breakfast buffet was on the top floor of the hotel and afforded a good view of the city. The food at breakfast was pretty decent. I would not recommend this hotel for Westerners.

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