The Hong Lou Hotel, Hangzhou is ideally located on the central area of West Lake on Xihu Road in the heart of Hangzhou bustling business
The Hong Lou Hotel, Hangzhou is ideally located on the central area of West Lake on Xihu Road in the heart of Hangzhou bustling business distract. The hotel is located in the railway station area within easy walking distance to the station, close to the West Lake tourism attractions. It takes 30mins to drive to Xiaoshan Airport Hangzhou, and 10mins to Chengzhan Railway Station.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 31 reviews
VERY GOOD 139 reviews
AVERAGE 36 reviews
POOR 3 reviews
TERRIBLE 1 reviews
01 May 2015
Its is tired, needs to be upda....
Okay to start our toilet would not stop running- despite telling the staff- They didn't fix it. Our shower would not work the first night. The carpeting throughout the hotel was stained and dirty. Even in the lobby which had nice seating was tired and needed an overhaul to spruce it up. Also very, very slow elevators- and there was 136 of us which did not help the process. Right near the train station if that is what you are looking for. The bathrooms need to be renovated. Out of the four hotels we stayed in China, this one was the worse. Wifi was not the best in the room- very spotty
Friends getaway Traveller
09 Dec 2014
Perfect Location, Cozy&Spaciou....
This hotel is very near to Hangzhou Main Railway Station, Just need to cross the road. And it has almost 25-30 floors, so anyone can get a good view of city and west lake if anyone prefer a scenic room.
We reached late midnight, and took a little time to find this hotel, though the building itself is so high and easy to find, but there is no name in english. So we needed to match the chinese characters with the hotel voucher, and what i see in the building, and it was a tedious job to do in midnight.
Check in / Check out not so smooth, as reception staffs could not speak much english, so we needed to use the translator installed in phone.
The room was cozy, with better view. Sleep was perfect. Didnt had the chance to experience the breakfast
In a nutshell, location was perfect, check-in/check-out was time consuming and room was spacious and cozy. Recommended for those who want to take early morning trains.
30 Oct 2013
Very good stay, comfortable, f....
We stayed at the Hong Lou hotel in Hangzhou for a three days and two nights stay at HangZhou City. We initially booked a 3 star hotel but after arriving at that place, it was so bad. We had no choice but look for another hotel. We found Hong Lou hotel. As we walked in to Hong Lou Hotel, the staff were very friendly. The hall is huge, i mean, it is absolutely huge... We booked the hotel for RMB430 per night per room. We had 4 rooms in total. Our room were upgraded to a business executive room as they run out of standard rooms. The business executive room were very very very nice. It was on 17th/18th floor, no noises, very clean. over looking the famous West Lake in a distance. We don't normally travel and stay in 4 star or 5 star hotels a lot. For us, this place is really good. In the Hotel lobby, there is a counter provides mini coach/bus hire services for as little as RMB250 = £25 a day. It fitted 9 of us. The driver drove us around all day and also acted as our tour guide. It was absolutely great, relaxing. The driver dropped us off at so many famous site seeing places, we booked a time to meet up and he meets on time. He also provided water to us through out the day. It was really good service. We even hired him to send us to the aireport on the last day. It was also the same day rate price. The room service was also very good. We were lucky to have found a hotel like the Hong Lou Hotel. The only thing i would say as it is next to the train station, it is easy to access. It has food around the hotel everywhere. Most of them were street vendors. If you don't like them, in the train station, there are plenty of restaurant to choose from. I recommand this hotel to everyone travel to HangZhou.
10 Sep 2013
Great location..comfortable st....
Hotel is right opposite the Hangzhou Railway Station ,subway and bus terminal hub. So it is very convenient to begin your tour around Hangzhou from this point. You can easily catch a bus for a sightseeing tour around West Lake. Booked this hotel for 2 nights via e-long chinese hotel website. Arrived here almost midnight and the hotel entrance and lobby is dark. Greeted by a sweet looking young Chinese lady during check-in. There was some hassle as she asked for some security deposit, which is refundable. Hotel room is quite comfortable and clean. Had very good sleep as the bed is very comfortable. There are many good Chinese restaurants and eateries around. There is also a convenient shop attached to the hotel lobby which opens till late night. It is easy to board the high speed train to Shanghai from here as railway station is just across the road from hotel. Overall..a good stay and a good experience.
12 Nov 2012
This hotel not our choice for 2 night stay. First impression not much english which is understandable as we are in China but catering for westerners you would think someone would have some knowledge. We did go to China to experience the chinese style of life but this was the poorest hotel we stayed in by far considering we were in China in lots of places for three and a half weeks. Breakfast there was not much for westerners so hope you like cereals, toast and tin fruit. Our room was more than tired bathroom had mould carpets were absolutely filfthy glad they supplied scuffs. Position is okay if you want railway but lots of roadwork in area so noise and dust. Our guide even asked us why we were booked here. He did not like this area. You can walk to Westlake and town central if energetic. We are in our fifties and had no trouble getting around. Taxis are inexpensive and easy as long as you have a hotel card or map showing where you want to go. If I had a choice again I would stay closer to Westlake which is a very beautiful garden area.