ROOM 1

3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Done

Grand Metropark Hotel Hangzhou

No 2 Pinghai Road

5,435

4,438

Per Night for 1 room

Best price for your stay in Grand Metropark Hotel Hangzhou. 2X refund if our rate is not cheaper!

4

VERY GOOD

The Lowest Rate Guaranteed.

We don't just match the lower rate; we refund 2X the price difference. View T&C

Instant Booking Confirmation

Book now, pay at the hotel. Card will be charged as per applicable cancellation policy.

1 ROOM RECOMMENDED FOR YOU

ROOM 1

ROOM ONLY INCLUDED

Superior Twin Room

4,438

MMTIHM

Get Flat INR 663 OFF!

5,435

4,438

Total price per night for 1 room

Free cancellation

till 31-Oct-2018 11:00 PM IST

Booking Policy

BOOK NOW

The 1-rupee Deal: A New Way to Book

Get 100% confirmed booking at just Re. 1. Balance amount will be auto-debited closer to the travel date.

About Grand Metropark Hotel Hangzhou

check-in 12 PM | check-out 12 PM

Property Location A stay at Grand Metropark Hotel Hangzhou places you in the heart of Hangzhou, within a 15-minute walk of West Lake

Property Location
A stay at Grand Metropark Hotel Hangzhou places you in the heart of Hangzhou, within a 15-minute walk of West Lake and Zhejiang University First Affiliated Hospital. This 4-star hotel is 0.5 mi (0.8 km) from Si Cheng Church and 0.5 mi (0.8 km) from Wushan Night Market.

Rooms
Make yourself at home in one of the 359 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including a nightclub, an outdoor tennis court, and a fitness center. Additional features at this hotel include gift shops/newsstands, a hair salon, and tour/ticket assistance.

Dining
Enjoy Chinese cuisine at Imperial Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

Facilities offered in Grand Metropark Hotel Hangzhou :

Swimming PoolBusiness CenterPorter/bellhop3+More Amenities
Login now and get Rs 500 in your wallet instantly!

Select room

Choose a room with below filters and room types

  • Including Meal(s)
  • Free Cancellation
  • Pay At Hotel

Superior Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only 

6% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,435

4,438

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Free Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,770

5,020

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Internet

Breakfast for 2

Superior Room (Kingsize Bed) in Grand Metropark Hotel Hangzhou

Room Image

Smoking And Non-Smoking
Room Only 

6% OFF

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,435

4,438

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Breakfast 

Free Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,770

5,020

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Internet

Breakfast for 2

Business Room (Kingsize Bed) in Grand Metropark Hotel Hangzhou

Room Image

Smoking And Non-Smoking
Room Only 

5% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,854

4,802

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Breakfast for 2 ,Free Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,188

5,384

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Breakfast for 2

Free Internet

Business Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only 

5% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

5,854

4,802

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Free Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,188

5,384

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Internet

Breakfast for 2

Standard Double Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

4,924

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Standard Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

4,924

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Superior Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

5,173

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

6,363

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Superior Queen Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

5,173

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

6,363

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Delicate Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only 

5% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,690

5,529

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Free Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

7,024

6,111

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Internet

Breakfast for 2

Delicate Room (Kingsize Bed) in Grand Metropark Hotel Hangzhou

Room Image

Room Only 

5% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,690

5,529

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Free Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

7,024

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free Internet

Breakfast for 2

Double Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

5,597

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

6,824

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Business King Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

5,597

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

6,824

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Executive Room (Kingsize Bed) in Grand Metropark Hotel Hangzhou

Room Image

Smoking And Non-Smoking
Room Only 

5% OFF

Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,690

6,355

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast 

Breakfast for 2 ,Free High-Speed Internet

Free Cancellation before 31-Oct-2018 11:00 PM IST

7,024

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Breakfast for 2

Free High-Speed Internet

Executive Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Smoking And Non-Smoking
Room Only 

5% OFF

Free Cancellation before 31-Oct-2018 11:00 PM IST

6,690

6,355

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Breakfast 

Free High-Speed Internet ,Breakfast for 2

Free Cancellation before 31-Oct-2018 11:00 PM IST

7,024

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-10-31 23:59:59 (destination time). Cancellations made after 2018-10-31 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 30 Oct, 2018.

INCLUSIONS

Free High-Speed Internet

Breakfast for 2

Executive Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

6,446

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

7,746

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Executive King Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

6,446

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

7,746

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Elegant King Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

6,446

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

7,746

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Elegant Twin Room in Grand Metropark Hotel Hangzhou

Room Image

Room Only Pay at Hotel

Non Refundable

Pay at Hotel

6,446

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

7,746

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Family Room in Grand Metropark Hotel Hangzhou

Room Image

Smoking
Breakfast 

Free Wireless Internet ,Free Breakfast

Free Cancellation before 01-Nov-2018 11:00 PM IST

7,599

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-11-01 23:59:59 (destination time). Cancellations made after 2018-11-01 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 31 Oct, 2018.

INCLUSIONS

Free Wireless Internet

Free Breakfast

14 more room type(s) available

Grand Metropark Hotel Hangzhou Hotel policies

Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4338 Reviews

EXCELLENT 59 reviews

VERY GOOD 192 reviews

AVERAGE 66 reviews

POOR 15 reviews

TERRIBLE 6 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

jcGoodbones

Business Traveller

20 May 2018

A mediocre and pretentious hot....

The title 'Grand' probably refers to the overall size of the hotel. The rooms were very small and the bathroom even smaller.It was one of those bathrooms where you must close the door to get inside.The shower was in the bath! The modern toilet had many instructions in faint red ink on which button to press.Because of low light you may need to use the light on your phone to read the writing.You would be well advised to study the toilet heilographics before you use it in case you need to use it in a hurry . At check in i noticed that the area behind the check in desk was very dirty with rubbish lying on the floor. They mentioned 2 free laundries at check in but when I enquire about pressing a jacket or ironing they told me to use the one in my room.A lady arrived to tell me she was not a professional ironer. Surprisingly there was no lounge or bar to enjoy a drink but beer was available in the dining room so we went down the road to the Shangri La hotel for a drink.The dining room closes early. There was no executive lounge. Not easy to cross the road to the other side. Overall I generously gave it 2.5 stars but cannot recommend it for even a mild mannered sophisticated traveller.

timbuk2Toronto

Couples Traveller

10 Dec 2017

Great Breakfast

Pros: great location- 10 min to the subway and less than 15 min walk to the West Lake park very good breakfast in a nice setting comfy bed helpful front desk staff especially Mr. Deng Cons: room a bit dated and bathroom could use an update

FabianKi

Friends getaway Traveller

18 Nov 2017

Mayve just a bad day?

We live in China for 2.5 years and travel frequently, both budget and better hotels. Grand Metropol is a nice hotel with clean rooms. While the reception staff was friendly and helpfull, we must have caught the breakfast staff at their worst day. Our Chinese is not the best but they were mocking us for trying. Finally, they even flat our refused even to read Chinese in translate engine (its no problem that they did not speak any english). Our "special" request was a caffe latte. Was the hotel ok? Yes. Did we feel at home/would.we book again? Clear No.

nancynor2n

Business Traveller

16 Sep 2017

Foot Spa......perfect

This is a treat not to be missed when staying in this hotel. The staff are attentive and the treatment is so relaxing just what needed after working or sightseeing in the beautiful area around West Lake. Appointments not always needed even at weekends, opens till late in the evening. My third visit and it gets better each time. thank you

nancynor2n

Business Traveller

01 Jun 2017

Good room excellent staff

Second visit to this hotel in 6 months, upgraded room fabulous bathroom. Staff very helpful in reception and concierge staff brilliant. Very near business district, many taxis,easy walking to West Lake which is so relaxing after hectic working schedule. Will be back in Seprember

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